MySurvey Reviews and Features

MySurvey website screenshot


685 US-206, Bridgewater Township, New Jersey  08807 US
Tel: 1-800-537-4097   Contact: [email protected]
Operated by: Lightspeed LLC


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1000 point ($10) minimum balance required to request rewards.

Beginning early 2019, Lightspeed shut down MySurvey in some countries, and merged those members into LifePoints. In June of 2019, MySurvey panels and members worldwide were fully integrated into LifePoints.

MySurvey is an online survey community where members can influence the future of the products and services that they use each and every day. They've rewarded over $32 million USD worldwide to date! MySurvey is part of Lightspeed, both owned by WPP, one of the world's leading communications services groups. MySurvey has been collecting American opinions since 1946 as National Family Opinion, NFO and TNS. Become a member and share your unique opinions and experiences - register through your PC or download the mobile application from Google Play or the App Store.

Unfortunately, MySurvey is no longer operational. Click the button to discover survey panels that are running and are actively looking for new members!

Payment and Rewards

Survey Types

Take online surveys on a variety of different topics. Typically survey payouts are between $0.50 to $1.25. Surveys vary in length, but usually you earn 10 points per 5 minutes of taking part in a survey.

Redeeming Your Points

1,000 points are the equivalent of $10 USD. You need at least 1,000 points to begin redeeming your rewards. Points are generally rewarded once the survey has been completed, but in some cases, points will be rewarded after the survey closes (which could take up to 3 months).

Reward Types and Amounts

My Survey offers an extensive number of reward options:

  • exchange your points for a payment to your PayPal account. 1,000 points = $10 PayPal payment
  • exchange your points for an e-voucher from a variety of different retailers. These include: Amazon, Boston Pizza, Aldo, Macy's, Payless Shoes, the Olive Garden, and many more (1,000 points = $10 gift card).
  • exchange your points for a cash donation to a variety of different charities. (1,000 points = $10 charity donation).
  • exchange your points for merchandise including small electronics, jewelry, small kitchen appliances, more. There are dozens of options to choose from. Point amounts vary per item.

Survey Taking Experience

Paid Surveys

MySurvey offers traditional online surveys, whose payouts will depend upon the length and complexity of the survey offered.

Product Testing Opportunities

Occasionally MySurvey may offer product testing opportunities to their members.

Video Surveys

My Survey recently introduced to its members the opportunity to take webcam and video surveys.

Community Features

Referral Program

MySurvey offers a referral program whereby referring friends and family from other households will net you 150 points (worth approximately $1.50).

Bonus Sweepstakes Opportunities

Every month, a few members are randomly selected to receive 10,000 points in exchange for being active on MySurvey. You receive an entry into the sweepstakes when you join the MySurvey panel and participate in panel activities (surveys, quick matches, mini polls or other activities offered).

For certain surveys completed, you will receive an entry into this same sweepstakes. The more you participate, the better your chances of winning the draw. The quarterly draw is for the following prizes: (1) reward of 500 Panel Points, (2) rewards of $250 Panel Points and (100) rewards of $10 Panel Points. If you win, you will be notified via email within 10 days of the draw.

Eligibility: Must be age 16+ to participate in USA, 14+ in Canada. Other countries may vary.

Note: The MySurvey and Lightspeed panels merged into one and are now simply known as "MySurvey."

Alternatives to MySurvey

Survey takers who have joined MySurvey are also interested in these survey programs:

MySurvey Reviews (534)

5 Star Reviews (56) 10.5
4 Star Reviews (67) 12.5
3 Star Reviews (67) 12.5
2 Star Reviews (73) 13.7
1 Star Reviews (271) 50.7

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Waste of Time

February 13, 2019 by Marie from United States

I have been doing surveys for about 3 weeks now on MySurvey. I spend hours answering tons of questions and don't even get credit for more than half the surveys I take. You get about half way through and get a message "this is all the questions we have for you today" OR I spend 30 minutes completing a lengthy survey, then hit the submit button and get an error message and no points. Complaining doesn't do any good. As soon as I return to work, I won't be wasting my time doing this anymore. I am waiting on a $10 reward for 3 weeks of work.

Stay away

February 5, 2019 by Jill from United States

This website really is awful. I've used it for a few years and really enjoyed it. Over the last few months I was having issues with my account. I was getting booted out when I would click on a survey. That didn't happen with all of them but most of them. I wrote to them several times on the site page and on FB. It never got fixed so I redeemed the points I had and opened a new account thinking it might work better. After about 300 points worth of surveys its was suddenly inactive. I went back and for with them over the last week or so trying to get an answer. Today they finally sent me a message on FB accusing me of fraud. I told them that account wasn't open that long and I did only a few surveys, certainly not enough to warrant accusing me of fraud. Stay away from them. Not worth it at all.

Now they are posting jobs on LinkedIn for data entry clerks. I clicked on the link and it took me to a page with a series of questions. It then took me to the MySurvey website to register. That's not a data entry clerk job. Talk about fraud. I contacted them and went off.

No Points

January 28, 2019 by ann from United States

This survey site used to be great but not anymore. Many times I will have surveys and when I click on one it goes to a page that says thank you for your answers but I received NO questions at all. Then other times I get a survey and midway I get an error page. If I do make it to the end and click the button to send my answers I get an error page or some other message so I don't get any credit for the survey. I occasionally get a survey that takes a week keeping track of what I drink or personal items used and at the end another error and no credit for the survey. Contacting them is a joke because it will take a week and more to get a response which says sorry, that survey is now closed and again no credit. Sometimes their response to my question makes no sense and I can tell it is a canned answer and no one really read my comment.

Technical error,no rewards

January 25, 2019 by Donald from United States

My survey has been cheating me out of my rewards. I have finished several surveys many that were supposed not pay me 250 points for using my webcam and when I get to the end and click finish I get this, A technical error has occurred. It is not possible to access this survey.

Please contact the helpdesk.

Thank you

Logid: xxx

I've been cheated out of at leastb10 bucks I've the last 2 months. They also make it so hard to even report it, many better places to do surveys. They were supposed to get better for 2019 but my survey and global test market got way worse.

Where'd they go????

January 24, 2019 by mark from United States

They "WERE" an awesome site, but went dark. Tried to log-in, and account not accessible. Even tried to create a new account, and they said "e-mail already on file", but when tried to change password through link, they told me "no record on file". Should change the name to