PointClub Reviews and Features

PointClub website screenshot


#1038, 23679 Calabasas Road Calabasas, CA  91302 US
Tel: 888-229-6664   Contact: [email protected]
Operated by: Innovate Market Research


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With 25,000 points in your account, receive a $25 gift card. $50 PayPal payments available with 50,000 points.

Complete paid surveys on PointClub's website to get paid for your opinions. Earn PayPal cash, gift cards and more for your participation.

Having launched in 2012, PointClub is run by Innovate MR, an independently-owned market research firm with more than 3,500,000 panelists and over 10,000,000 survey completions.

How PointClub Works

pointclub website

What PointClub Is

PointClub is a website which gives the opportunity for members to earn rewards from answering surveys and participating in other online activities.

Super-Fast Registration Process

Join PointClub with just a few keystrokes using your Facebook or Google account. Alternatively, you may join the traditional way - using your email address. You’ll be asked for your home address (to verify your location) and to receive your first payment check (if located in the USA).

Who Can Join

You can access this website from any country, and there are money-making opportunities for residents of the USA, Canada, Mexico, Brazil, France, Germany, the UK and the Netherlands. However, USA residents will find the most opportunities to make side-income from this website and will by far, have the most success with it.

Payment and Rewards

Join and Get up to 5,000 Free Points (Worth $5)

Become a free member of PointClub and jump start your membership by receiving 500 free points credited to your account. Receive points for joining, points for confirming your email, and extra points for completing the short profiling questionnaire, for a total of 5,000 points, or $5.00. This is a particularly generous sign up bonus compared to those offered by most of PointClub’s competitors.

Receive Cash or Gift Cards for Your Participation

By completing surveys and participating in other research opportunities, you will earn points which can be redeemed for PayPal payments or digital gift cards (though your first reward will automatically come in the form of a payment check). You may request a reward with 25,000 points, worth $25, in your account. This is PointClub's minimum cashout. Alternatively, you may request your rewards at the 50,000 ($50), or 100,000 ($100) threshold levels.

  • Payment check: The first time you cash out your rewards, you will receive a check in the mail. This is done to verify your address and is the first and only time PointClub will issue a payment check to your address (sent by US mail).
  • Earn gift cards: PointClub has over 200 gift card options available that you can exchange your points for. These include Amazon, Tango, Walmart, Home Depot, Target, Macy's, Lowe's, Sephora, Google Play, and many, many more. Visa prepaid cards are also a prize option. You may request a gift card with as little as 25,000 points ($25) in your account. Gift cards are only available as e-gift cards.
  • Get paid by PayPal: If you prefer cash, you can opt to receive a $50 cash payment made to your PayPal account. This will require 50,000 points and a 2% withdrawal fee will apply.

PointClub Advantage All e-gift card deliveries and PayPal payments should take no longer than 7-10 business days to process.

Visit PointClub's website 

Survey Taking Experience

Earn Points for Surveys

Every time you participate in a PointClub survey, you will earn points redeemable for gift cards or cash. You can earn anywhere from 200 to 5,000 points per survey completion. Surveys typically take between 5 - 30 minutes to complete. Your points will be awarded once a survey fully closes, so you may have to wait up to 4 weeks before your points are available in your account.

At any time, you can view your current approved points, point status, and points needed for redemption by viewing your PointBank on the sidebar of your account dashboard.

Points Value: 1000 PointClub Points = $1.00. Therefore, each point is worth $0.0001.

Tons of Survey Opportunities Available

At any time, you may log into your account to view a list of online surveys available for completion. You will also be notified by email when you may qualify for a new survey, but it's a good idea to log into your account regularly to check for opportunities.

Get Points for Screen Outs

If you get screened-out, or disqualified from a survey, PointClub will still credit your account with 12 points after 5 unsuccessful attempts. This counteracts the frustration of spending time on the start of a survey only to be dismissed with no compensation.

Easy Redemptions

Once you have reached the minimum of 25,000 points needed to redeem, a button will appear in the sidebar of your dashboard. A weekly distribution model for rewards is followed so that redemptions requested throughout a week are collated and sent ahead for further disbursal to Club members in the immediate/following week. That means that you should never have to wait more than 7-10 business days to receive a gift card to PayPal reward.

Visit PointClub's website 

Community Features

PointsPlus Instant Win

PointsPlus Instant Win is an opportunity to be one of 1800 winners in the instant win sweeps. Earn tokens by completing special selected surveys and filling out information about yourself via profilers. The more tokens earned, the more chances you have at winning.

Earn unlimited tokens daily (via surveys, profilers, and by referring friends who complete at least one survey), or purchase them for 2,000 points each. Up to 5 tokens can be purchased this way. Hidden tokens are also available in your dashboard, so ensure you try filling out surveys even when the PointsPlus Instant Win token icon isn't displayed.

Use up to 10 Tokens per day for your chance to win a prize every week. Prizes include: $50 checks, $25 checks, or 100-5,000 PointClub Points.

PointClub App Download

PointClub does not currently offer an app, however, the website is mobile-friendly and all surveys are designed to be as mobile-compatible as possible.

Is PointClub Legit or Scam?

pointclub legit or scam

Is PointClub Legit?

PointClub is not a scam and is a legitimate online survey panel. Innovate MR, the company who operates the PointClub website, is a highly reputable market research firm that conducts high quality surveys. PointClub has millions of users and has awarded millions of dollars in rewards to their members. Although users of the website may experience varying levels of success with the program (as per the PointClub reviews below), PointClub itself is legitimate.

Eligibility: Everyone worldwide, 18+, however, PointClub is primarily for USA residents.

Joining Bonus! PointClub is currently offering a $5 sign up bonus to new members.
» Click here to claim your bonus!

SurveyPolice Exclusive: 9 Question Q & A with PointClub
» More news and information on PointClub

PointClub Reviews (219)

5 Star Reviews (49) 22.4
4 Star Reviews (18) 8.2
3 Star Reviews (14) 6.4
2 Star Reviews (22) 10.0
1 Star Reviews (116) 53.0

Sort Reviews By: Date | Highest rating | Lowest rating

Survey Reward

November 30, 2022 by Lisa from United States

I received my gift card promptly.
I've earned many gift cards from Point Club. I've never had a problem.

PointClub reply logo

PointClub responded to this review on December 1, 2022

Thank you for such an esteemed feedback 👍

We always keep striving hard to make things better as always, so that every PointClub member makes the best out of it.

Do stay around with us! You never know if there are more surprises headed for all.

-Team PointClub
worse than ever

November 29, 2022 by Fred from United States

Poor site to belong to. Rarely a reply to a request, 99% disqualification in trying to access surveys. Use excuses like Gosh Dang it Something went wrong. In addition to that when trying to access the survey they ask idiotic questions like what do you bring to a deserted island.
Takes up to 8-10 weeks for points to be credited to you. When you finally accumulate enough points you can request payout but they charge you some of your points to collect. Once the collection process it completed it takes another thee weeks to get your reward. Best advice is STAY AWAY FROM THIS SITE AND DON'T WASTE YOUR TIME

PointClub reply logo

PointClub responded to this review on December 2, 2022

Dear Fred,

Please accept our sincere apologies for inconvenience caused, if any.

It is pretty rare that a PointClub member email has gone unanswered and I would surely like double check it myself, along with the disqualifications you’ve reported. Hence, it is requested that you send us an email by giving a reference of this post and we will ensure that all possible findings are supplied to you.

Also, survey questions may not make sense at times, but they are directly/indirectly linked to survey requirements and may further help in pulling out best of all the responses.

Thank you for your patience.

Team PointClub
Not Worth It

November 19, 2022 by Shutwa from United States

I have not been able to complete one survey since I signed up in DEC 2021. Don't waste you time on this site. IT SUCKS!!!

PointClub reply logo

PointClub responded to this review on November 25, 2022

Greetings for the day!

Please accept our apologies for the inconvenience caused and would surely like double check it myself, along with the disqualification(s) reported by you.

It is requested that you send us an email by giving a reference of this post and we will ensure that all possible findings are relayed in-exchange.

Happy to help!

Team PointClub
This site used to be great

October 3, 2022 by Michael from United Kingdom

This site used to be great. I earned well and the best part was being paid 12 points for a failure 5 times a day. £15 a year for doing very little, sweet.

Then they updated the site. I still had a few surveys on my feed but if I completed any I was simply 'awarded' 12 points. Hm... I complained and they blamed me. After many emails they admitted other people were having the same issues.

A few weeks later surveys started to appear again, but if I selected any it immediately bombed and awarded me 12 points. Ah well, whatever, I'll take the 4p a day and move on; Pointclub clearly don't give a darn.

Then of course, the surveys dried up again. Support says my account is fine and that there are no surveys that match my profile. Seriously? Immediately after the site update my feed crashed from 60+ surveys to NONE?

I tried to get them to pay me the $18 dollars they owe me so I can leave, but they refused, stating I wasn't at their redemption point yet. Gee thanks. I've completed ONE survey since March 2022, and earned $3 in SIX months, so this isn't happening any time soon.

If you live in the UK avoid this dishonest, self-serving waste of time at all cost.

PointClub reply logo

PointClub responded to this review on October 10, 2022

Dear Michael,

Sincere apologies for all the inconvenience caused.

We try our best to show the most relevant surveys matching to your profile. However, there are times when we cannot completely profile the requirement of our clients. In those scenarios, we must roll out these surveys to the members whose profiles are somewhat similar to our client's needs, and this increases the chance of members getting disqualified from these surveys. However, we at PointClub do value your time and award 12 gesture points for 5 unsuccessful attempts.

We're working hard towards avoiding these scenarios by adding more relevant questions in our profile, which will help us match our members more efficiently with the requirements of a given survey.

Besides above and as communication via emails exchanged previously, the bare minimum threshold to redeem is $25.00. This is universal across all the corners of the Club and appreciate your cooperation.

Thank you for your patience!

Best regards,
Team PointClub
Very pleased with Point Club

August 28, 2022 by Kathy from United States

I've been very happy with this site, the surveys are interesting and the points add up fast. If you need to contact CS you get an answer quickly. I've done well here and would recommend them.
This is an old review but the new owners of Point Club are doing a great job of reworking the site. All "bugs" seem to be worked out and I am happy to submit this new review.

PointClub reply logo

PointClub responded to this review on August 29, 2022

Thank you for such an esteemed feedback 👍

We always keep striving hard to make things better as always, so that every PointClub member makes the best out of it.

Do stay around with us! You never know if there is a surprise headed for all.

-Team PointClub