PointClub Reviews and Features

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Suite 210, 23975 Park Sorrento Calabasas, CA  91302 US
Tel: 888-229-6664   Contact: [email protected]
Operated by: Innovate Market Research


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With 25,000 points in your account, receive a $25 gift card. $50 PayPal payments available with 50,000 points.

PointClub launched in 2012 and is run by Innovate MR, an independently-owned market research firm with more than 3,500,000 panelists and over 10,000,000 survey completions.

Complete paid surveys on PointClub's engaging online platform to get paid for your opinions. Earn PayPal cash, gift cards and more for your participation.

How PointClub Works

PointClub is a website which gives the opportunity for members to earn rewards from answering surveys and participating in other online activities.

Super-Fast Registration Process

Join PointClub with just a few keystrokes using your Facebook or Google account. Alternatively, you may join the traditional way - using your email address. You’ll be asked for your home address - for potential delivery of rewards - and you’ll have the option to register your phone number, too.

Who Can Join

You can access this website from any country, and there are money-making opportunities for residents of the USA, Canada, Mexico, Brazil, France, Germany, the UK and the Netherlands. However, USA residents will find the most opportunities to make side-income from this website.

Payment and Rewards

Join and Get up to 5,000 Free Points (Worth $5)

Become a free member of PointClub and jump start your membership by receiving 500 free points credited to your account. Receive points for joining, points for confirming your email, and extra points for completing the short profiling questionnaire for a total of 5,000 points, or $5.00. This is a particularly generous welcome bonus compared to those offered by most of PointClub’s competitors.

Receive Cash or Gift Cards for Your Participation

By completing surveys and participating in other research opportunities, you will earn points which can be redeem for PayPal payments or your choice of e-gift cards or physical gift cards. You may request your earnings with 25,000 points, worth $25, in your account. Alternatively, you may request your rewards at the 50,000 ($50), or 100,000 ($100) level.

  • Earn gift cards: PointClub has over 80 gift card options available that you can exchange your points for. These include Amazon, Tango, Walmart, Home Depot, Target, Macy's, Lowe's, Sephora, Google Play, and many, many more. You may request a gift card with as little as 25,000 points ($25) in your account. Some rewards are available as physical gift cards or in e-gift card format.
  • Get paid by PayPal: Alternatively, receive a $50 cash payment to your PayPal account with 50,000 points. Note that a 2% withdrawal fee will apply.

PointClub Advantage All e-gift card deliveries and PayPal payments should take no longer than 72 hours to process by PointClub. Most survey sites take much longer to process rewards (sometimes even weeks!), so fast rewards delivery is one major advantage that the site offers.

Visit PointClub's website 

Survey Taking Experience

Earn Points for Surveys

Every time you participate in PointClub surveys you will earn points you can redeem for gift cards or cash. Each point is worth $0.0001, so 1000 points = $1. You can earn anywhere from 200 to 2,000 points per survey completion, although this can be much higher if multiplied by a daily streak bonus (see below). Surveys typically take between five and 30 minutes to complete. Your points will be awarded once a survey fully closes, so you may have to wait up to 4 weeks before your points are available in your account.

Tons of Survey Opportunities Available

At any time, you may log into your account to view a list of online surveys available for completion. You will also be notified by email when you may qualify for a new survey, but it's a good idea to log into your account regularly to check for opportunities and keep your daily streak bonus active.

Get Points Even if You Are Screened Out

If you get screened-out, or disqualified from a survey, PointClub will still credit your account with 12 points, just for trying! This counteracts the frustration of spending time on the start of a survey only to be dismissed with no compensation.

Daily Streak Bonus

The daily streak bonus is PointClub’s way to encourage consistent use of its service, and really can pay off. You build your streak by logging in to the PointClub website every day. The more days your streak lasts, the higher streak level you reach.

Streak bonuses can be as high as 10% (though this amount was higher in previous years, as bonus amounts were reduced in 2020). You may also receive a points bonus just for reaching a new level.

Visit PointClub's website 

Community Features

More Ways to Gain Points!

Earn extra points by linking accounts and completing profilers. Entering your email, or link your Facebook account to earn 500 points. Complete the registration form for another 500 points, and confirm your email to be credited with 1,000 points.

Offer Board

The Offer Board allows you to earn points by purchasing items or simply by interacting with PointClub’s retail partners. The board is laid out in a way where it’s immediately obvious what needs to be done and how many points you’ll earn. Indeed, some offers only need you to sign up for a free trial, download a free app or answer a customer survey.

Media Lab

This is where you can earn points simply by watching and reviewing content. You’ll be shown videos or web advertisements, then asked to rate them. It’s fun but it does not pay anywhere near as well as surveys. You’ll earn 30 points ($0.03) for reviewing 13 pieces of content.

Refer-a-Friend Program

PointClub offers a Referral Zone where members can earn additional points by inviting friends and extended family to join the community. Limited to members and referrals in the USA, earn 10% of your referral's points that are earned by taking or attempting surveys. Refer 20 or more members to achieve Brand Ambassador status and receive a 20% of your referral's earnings credited to your account.

PointClub Daily Points Giveaway

"Like" the PointClub Facebook page and gain access to their sweepstakes! There are daily 10,000 point ($10) giveaways to be won. These are only open to residents of select countries including Austria, Belgium, Canada, Denmark, Finland, Germany, Greece, Italy, Japan, Norway, Sweden, Switzerland, the UK and the USA.

Is PointClub Legit?

PointClub is not a scam and is a legitimate online survey panel. Innovate MR, the company who operates the PointClub website, is a highly reputable market research firm that conducts high quality surveys. Although users of the website may experience varying levels of success with the program, PointClub is legitimate.

Eligibility: Everyone worldwide, 18+

Joining Bonus! PointClub is currently offering a $5 sign up bonus to new members.
» Click here to claim your bonus!

SurveyPolice Exclusive: 9 Question Q & A with PointClub
» More news and information on PointClub

PointClub Reviews (211)

5 Star Reviews (48) 22.7
4 Star Reviews (18) 8.5
3 Star Reviews (14) 6.6
2 Star Reviews (20) 9.5
1 Star Reviews (111) 52.6

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May 6, 2022 by John from United States

Two months and I'm still waiting for my points to be approved. Put in a ticket with support, they never got back to me. I'm done.

UPDATE: 2 weeks and 2 emails later support finally got back to me, they said my points would be processed by the end of April, it's May 3rd now and they've taken no action. I'm starting to doubt I will ever see a dime from this site. The first time around they revoked some of my points and I was unable to cash out. Now they are giving me the run around. If by some miracle they pay me I won't be coming back as it takes over two months to get paid, that is if they pay you at all.

PointClub reply logo

PointClub responded to this review on May 9, 2022

Dear John,

Like as advised in previous posts and email replies, points awaiting approval were duly approved as per routine. As a result, you did manage to redeem for the first reward from PointClub that is now under process. We will have the same delivered to you at the earliest.

If you still got any doubts/concerns left unsorted, then may email us: [email protected] and will have our best guys allocated for it.

Thank you for your patience.

Team PointClub
The Worst

April 24, 2022 by Mary from United States

As a member of numerous survey sites, I can honestly say this is the WORST. It takes many, many attempts to qualify for surveys and then 4-6 weeks for your points to be awarded when you do successfully complete one. My first "cash-out" of $25 had to be sent by check for some reason and the check was for only $ 24.22 !! I would give this site a "No Star" if I could.

Paragraph 1 - IRRELEVANT. I never mentioned being disqualified or invalidated.
P 2 - With due respect as well, IRRELEVANT. I never mentioned having points taken away or any form of rejection.
P 3 - Defending their "model" with internal mumbo jumbo while admitting it's not what people want (or get from other sites for that matter).
P 4 - Promises, promises.
P 5 - Lastly, back to what probably contributes to a 52% one star rating: Ever thought to stop sending first redemptions by check ? Or to stop responding with irrelevant scripted replies to further prove and convey your lack of customer service?

PointClub reply logo

PointClub responded to this review on April 26, 2022

Dear Mary,

Please accept our sincere apologies for the inconvenience caused, if any.

Previous response supplied was in due reference to you concerns associate with ‘too many attempts to qualify for surveys’, ‘survey approvals’ and the ‘postage & handling charge’.

In case of further doubts/concerns, I would surely like to double check it myself and is requested that you send us an email by giving a reference of this post and will ensure that all possible findings are supplied in exchange.

Thank you for your patience.

Team PointClub
greatly improved/ updated no longer

April 13, 2022 by barb from United States

A year ago there were a lot of excuses like "we had a large amount of cashouts so its taking longer".
However now what they claim is what you get. It takes 4-6 weeks to get approval for your points, and you get a cashed out e-card payment in another week.
Yes no one else takes 4-6 weeks to approve points, but I have to say that now their claims match what you can expect. And that is fair.
I like the surveys. Sometimes you try for 5-10 and get no match where you are not accepted, and sometimes I have hit on 5 in a row. I would give it 5 stars for faster approval...but I think 4.5 is fair.
Update: I have changed the rating because with people losing their jobs and needing money for simple things like food, the wait time to finally get a gift card after waiting 5 weeks for approval is dragging longer than they they claim it takes. I asked about it and got some answer about the world situation causing a delay. Meanwhile there are no delays with other survey companies I deal with. Its sad, they are the only ones that I know that make people wait and wait and wait without a care during these trying times. At least the people who work at point club has jobs and get a paycheck so what do they care. I wonder how they will feel if they were told to hold on and wait extra weeks to get paid.

""""update---The Survey police provides a great service to this community. My experience jives with the majority. Getting points "granted" and then getting the actual payment is a long arduous journey. Just look at the list of ratings for different sites. This place is near the bottom. There are great sites that have an above 70 percent rating. So although there is a reply to almost all reviews here..... giving the impression of great customer service.....I dont see many updating their rating to a higher one. I feel bad for people who do not come to this great site (surveypolice) first before spending their time on 1 and 2 star sites. Thank you survey police.

PointClub reply logo

PointClub responded to this review on April 21, 2022

Hi Barb,

Hope you’ve been doing great!

Your feedback for SurveyPolice is much appreciated. However, the message got uploaded under PointClub and should make use of the ‘Contact Us’ link from SurveyPolice website to relay your message to the SurveyPolice team.

Best regards,

Team PointClub
new site same garbage

February 21, 2022 by george from United States

wow, I just spent 10 minutes being endlessly redirected on a supposed FIVE MINUTE SURVEY

Remember when market research used to be about HONESTY AND INTEGRITY

Well POINT CLUB does not

New site, same illicit practices


So far, two surveys completed on Feb 9 and neither redirected me properly, thus i was not paid

Stay away from this site

YOu can redesign a site all you want, but if you gift wrap garbage, it is still garbage, and sadly that is what POINT CLUB has evolved in to

It almost seems as if they are defaulting EVERY survey , completed or not, to FAILED, and then hope you do not contact them , which seems pretty pathetic and a true smudge on research and its reputation


If you are looking for a site with ACCURATE times on their projects, DO NOT USE THIS ONE, they use the term MYSTERY for the subject, which is untrue IF ONE HAS AN ACTUAL STUDY behind the invite, but becomes UNTRUE when they endlessly redirect you

So a survey on their dashboard may say 10 minutes, but when they redirect you, surveys DO NOT CORRESPOND with the time on their dashboard

As i recently accessed a 10 minute survey SUPPOSEDLY, when i was first directed to a 25 minute study, and then redirected to a 30 minute study

SO i guess HONESTY is for the panelists to provide, but not for the survey site itself to show


PointClub reply logo

PointClub responded to this review on March 1, 2022

Dear George,

A ‘Mystery’ survey intends to facilitate an exposure to multiple surveys further attached to it. That too, without returning to PointClub dashboard. Hence, the first one you countered was possibly for 10 mins and is not necessary that all the other surveys in its chain would bear the same timescale.

Besides above, we do have teams already working on other aspects as well in order to minimize the ratio of survey disqualifications to a greater extent. Every effort is being made to improve conversion ratio from surveys that one attempts for in PointClub.

Not to worry at all and feel free to approach us for any other concern that arises. Send us an email to [email protected] and we will be happy to help!

Best regards,
Team PointClub
Used to be a lot better

January 6, 2022 by Jim from United States

I joined Point Club a couple of years ago and was pleased at first. As of late, they have gone downhill, qualifying for very few surveys and the latest today having FINISHED a survey, had the website come back as completed and then given only the 12 point "consolation". I told them I would get the opinion of the BBB if they failed to give me the earned points. If this is resolved I will update this post. If it is not, to the best of my ability I will report how much Point Club is "enjoying" going back and forth explaining themselves to the BBB.....

PointClub reply logo

PointClub responded to this review on January 10, 2022

Hi Rose,

Please accept our sincere apologies for the inconvenience caused.

Besides completion, responses entered should also make it to acceptance standards of the survey requirements. Any deviations to the same, may result in a disqualification.

However, we had a detailed investigation done for your concern and a solution was sent across in a reply to your email received at PointClub support.

Request you to please go through the same and may write to us in case of further doubts. Happy to help!

Best regards,

Team PointClub