PointClub Reviews and Features

PointClub website screenshot


#1038, 23679 Calabasas Road Calabasas, CA  91302 US
Tel: 888-229-6664   Contact: [email protected]
Operated by: Innovate Market Research


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With 25,000 points in your account, receive a $25 gift card. $50 PayPal payments available with 50,000 points.

Complete paid surveys on PointClub's website to get paid for your opinions. Earn PayPal cash, gift cards and more for your participation.

Having launched in 2012, PointClub is run by Innovate MR, an independently-owned market research firm with more than 3,500,000 panelists and over 10,000,000 survey completions.

How PointClub Works

pointclub website

What PointClub Is

PointClub is a website which gives the opportunity for members to earn rewards from answering surveys and participating in other online activities.

Super-Fast Registration Process

Join PointClub with just a few keystrokes using your Facebook or Google account. Alternatively, you may join the traditional way - using your email address. You’ll be asked for your home address (to verify your location) and to receive your first payment check (if located in the USA).

Who Can Join

You can access this website from any country, and there are money-making opportunities for residents of the USA, Canada, Mexico, Brazil, France, Germany, the UK and the Netherlands. However, USA residents will find the most opportunities to make side-income from this website and will by far, have the most success with it.

Payment and Rewards

Join and Get up to 5,000 Free Points (Worth $5)

Become a free member of PointClub and jump start your membership by receiving 500 free points credited to your account. Receive points for joining, points for confirming your email, and extra points for completing the short profiling questionnaire, for a total of 5,000 points, or $5.00. This is a particularly generous sign up bonus compared to those offered by most of PointClub’s competitors.

Receive Cash or Gift Cards for Your Participation

By completing surveys and participating in other research opportunities, you will earn points which can be redeemed for PayPal payments or digital gift cards (though your first reward will automatically come in the form of a payment check). You may request a reward with 25,000 points, worth $25, in your account. This is PointClub's minimum cashout. Alternatively, you may request your rewards at the 50,000 ($50), or 100,000 ($100) threshold levels.

  • Payment check: The first time you cash out your rewards, you will receive a check in the mail. This is done to verify your address and is the first and only time PointClub will issue a payment check to your address (sent by US mail).
  • Earn gift cards: PointClub has over 200 gift card options available that you can exchange your points for. These include Amazon, Tango, Walmart, Home Depot, Target, Macy's, Lowe's, Sephora, Google Play, and many, many more. Visa prepaid cards are also a prize option. You may request a gift card with as little as 25,000 points ($25) in your account. Gift cards are only available as e-gift cards.
  • Get paid by PayPal: If you prefer cash, you can opt to receive a $50 cash payment made to your PayPal account. This will require 50,000 points and a 2% withdrawal fee will apply.

PointClub Advantage All e-gift card deliveries and PayPal payments should take no longer than 7-10 business days to process.

Visit PointClub's website 

Survey Taking Experience

Earn Points for Surveys

Every time you participate in a PointClub survey, you will earn points redeemable for gift cards or cash. You can earn anywhere from 200 to 5,000 points per survey completion. Surveys typically take between 5 - 30 minutes to complete. Your points will be awarded once a survey fully closes, so you may have to wait up to 4 weeks before your points are available in your account.

At any time, you can view your current approved points, point status, and points needed for redemption by viewing your PointBank on the sidebar of your account dashboard.

Points Value: 1000 PointClub Points = $1.00. Therefore, each point is worth $0.0001.

Tons of Survey Opportunities Available

At any time, you may log into your account to view a list of online surveys available for completion. You will also be notified by email when you may qualify for a new survey, but it's a good idea to log into your account regularly to check for opportunities.

Get Points for Screen Outs

If you get screened-out, or disqualified from a survey, PointClub will still credit your account with 12 points after 5 unsuccessful attempts. This counteracts the frustration of spending time on the start of a survey only to be dismissed with no compensation.

Easy Redemptions

Once you have reached the minimum of 25,000 points needed to redeem, a button will appear in the sidebar of your dashboard. A weekly distribution model for rewards is followed so that redemptions requested throughout a week are collated and sent ahead for further disbursal to Club members in the immediate/following week. That means that you should never have to wait more than 7-10 business days to receive a gift card to PayPal reward.

Visit PointClub's website 

Community Features

PointsPlus Instant Win

PointsPlus Instant Win is an opportunity to be one of 1800 winners in the instant win sweeps. Earn tokens by completing special selected surveys and filling out information about yourself via profilers. The more tokens earned, the more chances you have at winning.

Earn unlimited tokens daily (via surveys, profilers, and by referring friends who complete at least one survey), or purchase them for 2,000 points each. Up to 5 tokens can be purchased this way. Hidden tokens are also available in your dashboard, so ensure you try filling out surveys even when the PointsPlus Instant Win token icon isn't displayed.

Use up to 10 Tokens per day for your chance to win a prize every week. Prizes include: $50 checks, $25 checks, or 100-5,000 PointClub Points.

PointClub App Download

PointClub does not currently offer an app, however, the website is mobile-friendly and all surveys are designed to be as mobile-compatible as possible.

Is PointClub Legit or Scam?

pointclub legit or scam

Is PointClub Legit?

PointClub is not a scam and is a legitimate online survey panel. Innovate MR, the company who operates the PointClub website, is a highly reputable market research firm that conducts high quality surveys. PointClub has millions of users and has awarded millions of dollars in rewards to their members. Although users of the website may experience varying levels of success with the program (as per the PointClub reviews below), PointClub itself is legitimate.

Eligibility: Everyone worldwide, 18+, however, PointClub is primarily for USA residents.

Joining Bonus! PointClub is currently offering a $5 sign up bonus to new members.
» Click here to claim your bonus!

SurveyPolice Exclusive: 9 Question Q & A with PointClub
» More news and information on PointClub

PointClub Reviews (217)

5 Star Reviews (50) 23.0
4 Star Reviews (18) 8.3
3 Star Reviews (14) 6.5
2 Star Reviews (21) 9.7
1 Star Reviews (114) 52.5

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new site same garbage

December 26, 2022 by george from United States

i would rate this site lower if allowed

Four surveys which have been completed IN FULL this week, have redirected and said something seems AMISS, or the study is FULL

I guess HONESTY is just for the panelist to provide, not for the survey site to adhere to.

I provided a couple of screen shots after i opened a ticket and got an auto reply, BECAUSE when you open a ticket on this site, they DO NOT ALLOW you to provide screen shots, I guess they do not want to see TANGIBLE PROOF of completion, So i attached screenshots to the AUTO REPLY, and still got a reply saying that it was not completed or the answers were not accepted, AFTER COMPLETING THIS IN FULL

This is not an honest site, stay away from it and you will find yourself doing WHAT IS ASKED OF YOU and having your EARNINGS left UNPAID

Next is an email to the BBB

I saw their response to this, I have provided screen shot after screen shot SHOWING FULL COMPLETION, but it just does not matter

when one provides a screen shot showing full completion, TANGIBLE PROOF, and they just ignore it, it speaks to the lack of honesty and integrity , and quite honesty CARING of this site


And then i got feedback and EMPTIER WORDS have never been cited, I am quite sure NOTHING will be done, so why bother, Market research is about HONESTY, something that POINT CLUB displays NONE OF

PointClub reply logo

PointClub responded to this review on December 29, 2022

Dear George,

Please accept our sincere apologies for inconvenience caused, if any.

We are confident that you being a tenured member knows disqualification may commence at any point of time during a survey. It does not imply that the responses entered were incorrect instead may not be near to the requirement of the surveys.

I would surely like double check it myself along with the disqualifications you have reported and shall ensure that all findings are supplied to you.

We would request you to continue taking surveys as we are sure that there will be many which you will qualify and get the points for.

Thank you for your patience!

Best regards,

Team PointClub
Has dropped fast.

December 2, 2022 by Luke from United States

Pretty much every survey has those "describe this image, or Red Herring questions and no matter what I put, I get the message about not providing good answers, even sometimes when I hadn't even had one question yet. If you aren't a member, it's best just to keep walking.

PointClub reply logo

PointClub responded to this review on December 6, 2022

Dear Luke,

Please accept our apologies for inconvenience caused, if any.

Sometimes a survey host will include a sneaky question to see if you are just clicking randomly on selections and is known as ‘Red Herring’.

But if in case you are getting the same repeated message every time you answer one of these then is surely a matter or concern, and I would surely like to double check it myself!

A sincere request that you send us an email by giving a reference of this post and we will ensure that all findings are relayed to you followed by a solution.

Thank you for your patience.

Team PointClub
Survey Reward

November 30, 2022 by Lisa from United States

I received my gift card promptly.
I've earned many gift cards from Point Club. I've never had a problem.

PointClub reply logo

PointClub responded to this review on December 1, 2022

Thank you for such an esteemed feedback 👍

We always keep striving hard to make things better as always, so that every PointClub member makes the best out of it.

Do stay around with us! You never know if there are more surprises headed for all.

-Team PointClub
worse than ever

November 29, 2022 by Fred from United States

Poor site to belong to. Rarely a reply to a request, 99% disqualification in trying to access surveys. Use excuses like Gosh Dang it Something went wrong. In addition to that when trying to access the survey they ask idiotic questions like what do you bring to a deserted island.
Takes up to 8-10 weeks for points to be credited to you. When you finally accumulate enough points you can request payout but they charge you some of your points to collect. Once the collection process it completed it takes another thee weeks to get your reward. Best advice is STAY AWAY FROM THIS SITE AND DON'T WASTE YOUR TIME

PointClub reply logo

PointClub responded to this review on December 2, 2022

Dear Fred,

Please accept our sincere apologies for inconvenience caused, if any.

It is pretty rare that a PointClub member email has gone unanswered and I would surely like double check it myself, along with the disqualifications you’ve reported. Hence, it is requested that you send us an email by giving a reference of this post and we will ensure that all possible findings are supplied to you.

Also, survey questions may not make sense at times, but they are directly/indirectly linked to survey requirements and may further help in pulling out best of all the responses.

Thank you for your patience.

Team PointClub
Not Worth It

November 19, 2022 by Shutwa from United States

I have not been able to complete one survey since I signed up in DEC 2021. Don't waste you time on this site. IT SUCKS!!!

PointClub reply logo

PointClub responded to this review on November 25, 2022

Greetings for the day!

Please accept our apologies for the inconvenience caused and would surely like double check it myself, along with the disqualification(s) reported by you.

It is requested that you send us an email by giving a reference of this post and we will ensure that all possible findings are relayed in-exchange.

Happy to help!

Team PointClub