Unlock Surveys Reviews and Features

Unlock Surveys website screenshot

Unlock Surveys

2 Bloor Street East, Suite 1600 Toronto, Ontario  M4W 1A8 CA
Tel: 1 647 258 1416   Contact: [email protected]
Operated by: MARU Group Canada

KEY FEATURES:

payment icon
PAYMENTS OFFERED

checkmarkAmazon gift cards checkmarkCash paid via PayPal checkmarkTarget gift cards checkmarkApple gift cards checkmarkGoogle Play credits checkmarkRetail e-vouchers checkmarkStarbucks gift cards checkmarkPrepaid debit or credit cards checkmarkSweepstakes entries checkmarkDonations to charity

study types icon
HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkOnline focus groups checkmarkMobile surveys checkmarkRefer-a-friend program

payment info icon
REDEEMING REWARDS

$25 (25,000 points) minimum account balance required to request rewards.

similar panels icon
SITES LIKE Unlock Surveys

YouGov, Branded Surveys

On February 22, 2024 Maru Springboard America rebranded itself as Unlock Surveys.

unlock surveys website

Established in 2009 under the Springboard America name, Unlock Surveys is one of the leading survey panels within the United States. Panel members have the opportunity to influence global brands, products and services! Springboard America is part of MARU Group Canada.

Payment and Rewards

New Members Receive 200 Free Points

New members of Unlock Surveys automatically receive 200 free points deposited into their accounts just for joining.

Take Surveys for Cash

With Unlock Surveys, earn points for every successful survey you complete. Most surveys award between between 50-500 points for completion. Some surveys may also offer entries into sweepstakes on top of or in lieu of points.

Visit the Unlock Surveys website 

Survey Taking Experience

Take Interesting Surveys

Participate in interesting surveys on topics of interest to companies, as well as media and government bodies across the United States. Bear in mind that because this panel only accepts US members, many of the surveys will be of particular interest to Americans and are occasionally political in nature.

Survey Lengths and Frequency

Survey lengths are typically between 10-20 minutes and most members are contacted anywhere between 1-4 times a month to complete a study.

Mobile Surveys

For ultimate survey taking convenience, Unlock Surveys is fully accessible from tablet and mobile devices. There's no need to download an app! The best part about this feature is the smart technology, which allows you to start a survey on your desktop and continue it on your smartphone!

Requesting Rewards

Once you accumulate 25,000 points ($25) in your account, you can request a reward. Choose from one of many gift cards, prepaid VISA card, PayPal payments, and more. Once requested, your reward should arrive via email within a week. The types of rewards you can request include:

  • PayPal payment
  • Virtual or physical Visa card
  • Amazon gift e-card
  • iTunes credits
  • Google Play credits
  • Donation to a charity
  • Your choice of an alternative $50 gift card

Referring Friends

Periodically, Unlock Surveys offers refer-a-friend campaigns which offer incentives for referring friends and extended family members to the community

Eligibility: USA residents 18+


Joining Bonus! Unlock Surveys is currently offering a 200 point ($2) sign up bonus to new members. » Click here to claim your bonus!

Unlock Surveys Reviews (84)

5 Star Reviews (11) 13.1
13.1
4 Star Reviews (14) 16.7
16.7
3 Star Reviews (15) 17.9
17.9
2 Star Reviews (10) 11.9
11.9
1 Star Reviews (34) 40.5
40.5

Sort Reviews By: Date | Highest rating | Lowest rating

Hard to Cash Out

January 18, 2015 by Victoria from United States

I don't know where some of the survey takers get the idea you can cash out with PayPal, because it states on the website that this is NOT the case - they use something called "Paylution", which I have never heard of, and I am very reluctant to give any bank details to another company, because I already have a PayPal account. So that just leaves a check (which they state takes a very long time to get), an Amazon gift card (why this would take 6 weeks is beyond m e, when other survey companies send a code within a day), or a prepaid Visa (which is a huge hassle to use unless you use it to buy another gift card online like Walmart or Amazon). I have been a member for 2 years and am nearly at the $50 mark - I have no idea how some are able to claim they can reach this in less than a year, as they just do not send out many surveys. I will quit as soon as I can cash out, probably in the form of an Amazon card - and will just chalk it up to another fairly awful survey company.

Delays in payment

January 1, 2015 by Cierrah from United States

They were very good at first. I was on their panel for about 2 years. I made $150, but I was not happy about how long I had to wait on the last check payout. Their payment process used to be faster. Then suddenly it changed to 6 to 8 weeks for check and 8 to 10 weeks paypal which is ridiculous. I have now unsubscribed.

Good but takes awhile

October 13, 2014 by Cloe from United States

I really like this site a whole lot my only complaint is the $50.00 redemption threshold.

Got Worse Fast

August 26, 2014 by Ray from United States

Actually, it wasn't that grand to begin. Like the very similar YouGov, they barely pay. Period.

Initially it was very straight forward. I would get two surveys a week, about, and I would get paid an average of $1 per week. OK, fine. And if I got invited, I was in. No "Sorry, we have enough respondents." That part was great.

This went on for three years and I finally had enough to pay out.

Even so, I stupidly thought it was my fault for not trying hard enough.

This time it did 'only take a year' to gain $50. However in the last two months it got even worse. Now I am nearly always booted out in the first steps. They re-invite you to try the next hidden survey, yet it's for a draw; not cash. And doing this, it took me TWO MONTHS to gain the last $1.50 to finally cash out. In fact, I am sure the closer I got to payout, the slower the surveys came.

2010 to 2013 they went from the very rare $2 payments to the more usual $1. Earlier this year they re-vamped their system, to a mere $0.50 --- IF you got it.

And now their slow-as-death payment systems are all warning of a 'high volume' 8-12+ week payment schedule.

That's it. I am cashed out. And I will not do another free survey for them.

Terrible Site

August 26, 2014 by Gloria from United States

I have been with them for over 2 years and am only at $33.10 , you have to earn $50.00 to cash out, I am hanging in there just until I can finally cash out, have way too much time invested to discard them now!