Ipsos iSay Reviews and Features

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Ipsos iSay

Global Headquarter Services, 35, rue du Val de Marne Paris,   75013 FR
Tel: +33.1.41.98.90.00   Contact: https://www.ipsosisay.com/en-us/contact
Operated by: Ipsos

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

Once you have at least 500 points, you can redeem your points for a wide variety of rewards, including Amazon gift cards, Visa pre-paid cards, PayPal payments, and more. Charity donations start at 200 points.

Ipsos iSay is a rewards community dedicated to ensuring your valued opinion makes a difference for societies, citizens and brands. Ipsos iSay is available across dozens of countries and is powered by Ipsos, a leading global market research company.

Founded in 1975, Ipsos is the third largest research company in the world and conducts more than 70 million interviews in 100+ countries.

How Ipsos iSay Works

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Ipsos iSay is an online survey panel where you can participate in surveys and other types of market research to earn points. Points are then exchangeable for your choice of cash transfers, gift cards, and other rewards.

The sign-up process is reasonably quick. Click the ‘Join Now’ button, enter your email address, desired password, name, gender, and date of birth. You’ll be asked to confirm your email address and your phone number to complete your registration. Membership is free and available to adults in most major countries.

Payment and Rewards

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Voice + Choice + Rewards

With Ipsos i-Say, you can have the power to influence the future of major brands in advertising, entertainment and many other industries. Share your opinions in various types of market research and choose your rewards!

Reward Types and Amounts

Earn points by completing surveys. The number of points you will earn varies from survey to survey but is dependent on a number of factors, including survey length. Once you complete a survey, the points will be immediately credited to your account unless stated otherwise.

Points value: 1 point = $0.01 for most rewards. 100 iSay points therefore = $1.00.

Redeeming Your Points

Once you have just 500 i Say points (worth $5) in your account, you can redeem your points for rewards. Rewards options include (but may vary based on location and availability):

  • Paypal payments - available in denominations of $5, $15, $25 payments
  • Visa pre-paid cards - available in denominations of $10 or $25
  • Gift cards available to retailers including Amazon, Walmart, Target, Apple, and more
  • Merchandise - hundreds of merchandise options are available in the Ipsos iSay Market catalog
  • Donations - donate your points to the Ipsos Foundation which has raised over $2 million for providing financial support to charities, non-governmental organizations (NGOs) and social enterprises.

Fast Rewards Delivery

e-gift cards and prepaid cards are delivered instantly to the email address listed in your Ipsos i-Say account. PayPal funds will be deposited into your account within 3-4 weeks of request.

Visit Ipsos iSay's website 

Survey Taking Experience

ipsos isay app

Ipsos iSay App

Ipsos i Say offers a mobile app, available on both Android and iOS, so you can complete surveys on the go. Get up-to-date notifications when new surveys are released so you are in the know wherever you are. You can even check your account balance and redeem rewards while on the go!

Take a Variety of Surveys Often

You can expect to receive at least one survey per month, though you may receive many more if your profile details match with new surveys as they become available. Take online surveys on a variety of different topics and earn between 30-100 points or more for each survey you successfully complete. convenience. Access the latest surveys on the Ipsos iSay website dashboard or mobile app. Daily emails are also sent to you if surveys are available.

Refer your Friends!

Ipsos iSay provides the option to refer your family, friends or anyone who you think would be interested in collecting rewards for filling out surveys, via their refer-a-friend program. For each individual you successfully refer, you will collect 100 bonus i-Say points. A successful referral is considered when a referred friend or family member signs up and completes their first survey. Periodically there are promotions offering even more points for referring new panel members, so check in often.

Points for Screenouts and More

You will also receive points if you are screened out (5 points for each survey you screen out of). These can really add up over time and can help you meet your reward goals sooner.

Visit Ipsos i-Say's website 

Is Ipsos iSay Legit or Scam?

isay legit or scam

Is Ipsos i Say a Scam?

Ipsos iSay is a legitimate online surveys site and is not a scam. Ipsos is a leading market research company that was founded in 1975 and conducts more than 70 million interviews per year for more than 5,000 clients in more than 100 countries. The Ipsos iSay survey panel has millions of members and is legitimate. Although members may experience various levels of success taking surveys on the platform, the site is legit is not a scam by any means. It is safe to use and does not sell user data to third parties.

Note: The European version of this panel, Ipsos Access Panels, merged with Ipsos i-Say. They are now one.


Ipsos iSay Reviews (624)

5 Star Reviews (172) 27.6
27.6
4 Star Reviews (79) 12.7
12.7
3 Star Reviews (44) 7.1
7.1
2 Star Reviews (58) 9.3
9.3
1 Star Reviews (271) 43.4
43.4

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Deactivated and Sad.

August 29, 2018 by Kimberly from Canada

Dear i-Say.

Here is my post on your FB page that no one has yet sent a response too. No sorry, that is incorrect. After hours spent trying to get support, I was told among many things that I needed to create another account. After doing so and waiting for a response, turns out my demographics no longer matter. That's funny but another story.

So as it goes....

When I just went to do some surveys, I found out that my account was deactivated in May and I am hoping you can help.

I will admit that I was not active and this was due to health, work and other circumstances. When I went on Medical Leave from work in 2017, my job was restructured and I was terminated after 15 years. During this time my dog and my life Humpfrey was diagnosed with cancer and I dropped everything for him so I could give him all the love and best treatment in the world. He passed in January and this crushed me b/c he was my world.

In February, I was hospitalized for blood clots that returned from surgery several years previous and this sidelined me for quite some time. When I went to our local emergency hospital I was told by the doctors after a CT scan, they were surprised I was able to walk into the hospital. Another said if I had not come in then, I would have died.

In the meantime, I have been writing an appeal with the Human Rights Commission of Ontario, which to date has involved over 1000 hours of research etc.

Now in trying to get my life back on track which is still difficult - you know getting back to the gym and a routine but also b/c of the blood clots things are difficult. Hold on, it doesn't end there. Last week I went for a mammogram and have been called back for more tests including an x-ray and CT scan.

I hope that everything turns out okay b/c I have to get back to work which involves finding a job but in the meantime, I wanted to get back to doing surveys for extra pocket change.

I had at least $50 in my account which I was saving for a rainy day and as you can see, have quite the torrential downpour going on here. If you can provide me with any assistance in reactivating my account I'd greatly appreciate it. Funny, getting called for more tests just made me sigh, losing this money which is for some not a lot but it's groceries for me for a week and me when I think given all the hours put into the surveys, I am going to just go cry. Silly given everything else. I can provide you with documentation for all of this in a pm.

Thank you.

Kimberly P.

Ipsos iSay reply logo

Ipsos iSay responded to this review on September 13, 2018

Hi Kimberly,

We're sorry for the poor experience.

Please reach out to the support team at social.i-say.com/contact, and they'll be able to check your history with i-Say.

Thank you for your patience.

Regards,
Monica
i-Say Panel Support team
Thought it was Good, I was Wrong

August 14, 2018 by Marquita from United States

This is the only issue I have had with this site in years, but it is a big one; one that may change my mind about signing up with the again. I am a member of over 70 different survey sites, so I keep a list of the sites in an Excel spreadsheet and use that list whenever I decide to log into the sites. So, I was able to log into my Ipsos i-Say survey account as recently as 2 weeks ago (about every 1-2 weeks I sign into all of my survey sites to check balances and to check if there are any surveys that I can take) and everything was fine. However, when I tried to log in a few days I was given the wrong password error (which is weird because I also keep a list of passwords). When I tried to reset the password, I was given an error saying that I did not have an account with Ipsos i-Say. So, I contacted the site and was told that my account was deactivated in May 2016. I was so confused because I had just logged into that account, I know I did because it was on my list and the name of this site is easy to remember because it is so unique. I replied and explained that to them, but I received the same response that my account was deactivated in May 2016 and I could sign-up again, oh and I had also lost all my points. I just received the same short response again today, after I again asked why I was able to log in so recently if my account was deactivated, we'll see what they say this time (I'm sure they'll say the same thing). I'm disappointed because I feel like they might do this a lot, wait until someone has racked up a lot of points and then take their points, lock them out of the site, and then tell them their account was deactivated years before. Please be careful if you decided to join or if you have already joined this site. If I hear anything else from them and they actually do something to help me, I will post here again.

Ipsos iSay reply logo

Ipsos iSay responded to this review on August 24, 2018

Hi Marquita,

We're sorry for the inconvenience.

Unfortunately, there are several reasons why an account might become inactive. Please be advised that you can reach out to the support team at social.i-say.com/contact so that the support team is able to further check this. Make sure to select the corresponding country/language from the menu at the top of the page.
Please also take a look at our Terms & Conditions: https://i-say.com/Footerlinks/TermsandConditions/tabid/328/Default.aspx
Thank you for your patience.

Regards,
Monica
i-Say Panel Support team
You can make about 50 cents an hour!

June 27, 2018 by David from United States

I've spent about 4 hours trying to fill out surveys and only have only earned about the equivalent of $2 in rewards. So basically you're getting paid about 50 cents per hour of your time.

Most of the time, I would click on a survey I was pre-qualified for, only to spend 5-10 minutes filling out more pre-qualification questions. Then it would tell me I didn't actually qualify for the survey or they had already filled their quota. That's a lot of work for measly 5 points (you need 500 for a $5 reward).

Simply put, this was a lesson in futility. I wasn't expecting minimum wage, but it would take significantly more than 50 cents an hour to keep me coming back.

Ipsos iSay reply logo

Ipsos iSay responded to this review on July 5, 2018

Hi David,

Most of i-Say surveys are worth between 5 and 250 points which are deposited into your account. The more surveys you take, the more points you will get. These points depend on the length of the survey.

Regards,
Monica
i-Say panel support team
Used to think well, not anymore

June 21, 2018 by Leo from United Kingdom

In Feb this year, further to my updated below review, they emailed me and it seemed they wanted to clarify the situation and help....... They gave me some explanations, which I proved wrong....... but they said that the INCOMPASS project team will contact me .......
I then emailed them again, but of course no reply and the Team never contacted me....... This is NOT a professional behaviour, I am still waiting explanations, but they know how badly they acted in my case, and I wonder how many other members have been tricked in this way.

------- UPDATED REVIEW - After my below review, somebody from Ipsos called Monica left a message advising me to get in touch with c-s. I did using the email she gave but of course I was ignored. WHAT A WASTE OF TIME as nobody from Ipsos care what we think. They will continue to use all the tricks in the book to exploit respondents.

------ MY OLD REVIEW - I used to think that Ipsos was an overall very good ethical company - despite experiencing in the last few years surveys errors, too long screenings clearly gathering info!, OR I start a survey for xx points but without my knowledge I end up with less points (c-s says that if you do not qualify you're switched to another survey... SO
less points but as long!!...).

OR simply long surveys not well rewarded... Yes, they have a reward programme, but you have to receive surveys to qualify.
And all these empty emails that even if you just received
them, click and no survey available...

Against their present £10 voucher 1380 points I calculated that £0.72 = 100 points.
1) Surveys have usually good layouts except when they use the frame-in-the-frame ones, and there may be errors here and there!
2) You may be awarded 5p to 25p if you dnq or have filled a bit longer than the qualifying part but not the full survey.

CONS
They are constantly trying to recruit new members, but what about loyal existing members?
So, I stopped to follow their fb page. And recently for the fist time I did not complete one of their prize-draw survey (that we should complete as part of the deal). Anyway, never won anything in years.

My HALF A STAR is because of their INCOMPASS tracking app - Not an ethical behaviour theirs:

I joined through a third party (they still recruiting); it was for a smartphone study (have screenshots, they never mentioned other devices).

Ipsos anyway stitched to the recruiting process a devices survey, which I completed THEN started to 'harass' me 'blackmailing' me with the reward, telling me that I had to run their app in my other devices if I wanted to be rewarded (same incentive by the way).

Well, I couldn't No space left and laptop is sensitive work.
ALSO, the app is quite heavy to run as it records TV radio etc signals... so my smartphone is the best devices as per original invitation! So I left.

I joined again but said didn't have other devices -diff. account- to see if I was accepted with my smartphone only and surprise surprise I was accepted in the study with just my smartphone! (though it didn't last).
Anyway, now my opinion of them is at a floor level, even if they changed their wording I feel betrayed.

Their normal smartphone APP does have very few surveys and they open in a browser. It is good to see polls but the like feature is partially missing, so it's ok.

IPSOS / ISAY MYSTERY SHOPPERS BEWARE!!!!!!

June 3, 2018 by Sammi from United States

IPSOS had a year long mystery shop in which you were required to have a specific phone plan from At&T in which you pay first of course and then eventually IPSOS would reimburse you...or so they say.I was reimbursed for the first 6 months no problem and now they refuse to pay my for the balance owed.

I was never told the shop ended prior to the posted shop instructions that stated: You will keep the plan going for 12 consecutive months April 2016 to April 2017 with At&T and now they claim I breached my contract by claiming emails were sent to me or I failed to do something. I even have payment pending in the history log and they refuse to pay me. IPSOS claims that the plan was changed and the study ended without any notification in Dec 2016. If a shop ends early it is the responsibility of IPSOS to notify and pay for any outstanding fees incurred due to no notification and/or early termination fees!

We all know mystery shop dates change and it is up to the company to let us know the updates and have them posted as an update on the assignment instructions! I am out $800 with At&T, because I was on a one year contract. I only had this plan for the IPSOS study and of course they did not have me on a cheap plan. They even had their attorney contact me to scare me off and he did not even have the correct study dates on his letter.

I had to email him the original job instructions and dates. summitscheduling.com was part of this nightmare as well. Anyone have any suggestions on how to collect this money from IPSOS.

Just found out through other posts that the client did actually cancel their contract with IPSOS and IPSOS failed to notify their mystery shoppers.I have been told that I am not the only one who was not paid!

Review about: Ipsos / AT&T

Reason of review: Poor customer service.

Monetary Loss: $873.

Preferred solution: Full refund.

I didn't like: Failed to properly post updates on shop portal, Uses their in house attorney to scare shopper to prevent payment, Client cancels contract with ipsos and they hide it, Ends mystery study with no notification to shoppers.