OpinionSite
480 Pleasant Street, Watertown, MA 02472 US
Tel: +1 844 953 0060
Contact: https://support.opinionsite.com/hc/en-us/requests/new
Operated by: Apollo Intelligence
Jump to: OpinionSite Reviews | Rewards | OpinionSite Sign up
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Cash paid via PayPal
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Online surveys
Medical surveys

14,000 points ($10 worth) minimum balance required in order to request rewards.


OpinionSite was formed in 1997 and focuses on research opportunities related to healthcare trends and new products designed to improve patient outcomes. They are owned by Apollo Intelligence - an umbrella company that backs multiple healthcare research firms. Over the years, OpinionSite has collected millions of valuable opinions from physicians, nurses, pharmacists, NPPAs, and a wide range of other healthcare professionals. Their primary geographic markets are the US, Canada and Europe.
Take Online Surveys for Digital Rewards
OpinionSite offers research opportunities primarily in the form of online surveys, but will also conduct phone interviews and chart studies. Research incentives can be redeemed either through PayPal or online digital gift cards. Gift card options include Amazon, Starbucks, and dozens of retail and restaurant chains. You cannot redeem rewards in the form of a check.
Earn Fair Compensation
OpinionSite claims to strive to offer competitive and appropriate compensation in line with the hourly rates made by healthcare professionals. You can begin to redeem rewards once your account has $10 or more.
Excellent Customer Service
OpinionSite prides themselves on having quality customer service for its panel members. If you have an issue or question, responses are usually quite quick and helpful!
Eligibility: Residents of the United States, 18+
OpinionSite Reviews (48)
5 Star Reviews (12) 25.0
4 Star Reviews (3) 6.3
3 Star Reviews (10) 20.8
2 Star Reviews (2) 4.2
1 Star Reviews (21) 43.8
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August 13, 2019 by Sara from United States
I just have a question. I'm part of the medical opinionsite group. I'm a MD and have been a part of opinionsite since 2012. Payments have always been on time and customer service is the best I have ever dealt with. My concern is I still have not received a payment for 200.00 and cashed out early July. Is there an issue with July payments like I was informed and when will we get our payments?

OpinionSite responded to this review on August 15, 2019
Hi Sara,Would you contact me at my email below so this can be resolved.
Jason Freeman
[email protected]
Opinionsite COO
June 12, 2019 by Debra from United States
I still haven't been paid for a phone interview I did 2 months ago.

OpinionSite responded to this review on June 18, 2019
Hi Debra,Would you contact me at my email below so this can be resolved.
Jason Freeman
[email protected]
Opinionsite COO
******* Update 6/18/2019 **********
Debra - Thanks for contacting us. After some investigation we found that your Opinionsite account was credited the $75 on 5/21/2019. You just needed to login and redeem (i.e. select E-Gift Card or Check).
March 5, 2019 by Theresa from United States
Update: After becoming more aggressive about contacting OpinionSite, the issue was resolved within one working day. I am pleased at the outcome, though still somewhat frustrated that my prior two inquiries about the apparent delayed payment were not fruitful. Regardless, thank you to Jason for the (eventual) speedy resolution!
Original:
I completed a phone interview with a promised payment of $300 three months ago and still have not received payment. I have contacted OpinionSite multiple times with no resolution. This seems to be a commonly reported problem with OpinionSite.
February 5, 2019 by Andrew from United States
I completed a survey over 3 months ago. I have now contacted them via phone (as there is not another easy way to contact anyone) 6 times in the last 2 weeks. Despite calling on different days and at different times, I have only spoken to the answering service. I have been told every time that an email will be sent and a response will be given within 48 hours. I have yet to get a response. I think this is the third survey I have done with opinion site, and I don’t think I have ever been paid without following up by phone, though this has been the most difficult. This is not worth the time.

OpinionSite responded to this review on March 6, 2019
**** Update 3/4/2019 ****Andrew - I have not seen an email from you to resolve your case. Would you kindly send me an email. Thanks
*** Original Post ***
Hi Andrew,
I would like to help you out with your issue. Send me an email with your details so we can get this resolved.
Jason Freeman
[email protected]
Opinionsite COO
November 16, 2018 by Richard from United States
I completed a 50 minute survey on 09/29/18 and then registered on opinionsite.com. Now they are claiming they have no record of me taking the survey. I’m dealing with a person, Pat S., who seems polite but keeps asking me the same questions such as sending her the email invitation which I did multiple times. I will not use this site again. Also the original email invitation has a contact that no longer exists even from a month ago. What’s even more strange is that this site seemed to be legit as they even wanted proof of my medical license.

OpinionSite responded to this review on November 16, 2018
**** Update 11/16/2018 ****Hi Richard,
Thanks for contacting us. We were able to resolve. After reviewing the invite we found the email invite to complete the survey came from another company recruiting on our behalf and this is the reason we were unable to initially locate you in our system. We did find the honorarium was processed and set to you on this project but it was sent to a different email than what was used on the original email invitation which was the cause for an additional delay and multiple emails in getting things resolved. Thanks again for reaching out and sticking with us to resolve as we hit you with several clarification questions.
Jason Freeman
[email protected]
Opinionsite COO
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