OpinionSite Reviews and Features

OpinionSite website screenshot

OpinionSite

480 Pleasant Street, Watertown, MA  02472 US
Tel: +1 844 953 0060   Contact: https://support.opinionsite.com/hc/en-us/requests/new
Operated by: Apollo Intelligence

KEY FEATURES:

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PAYMENTS OFFERED

checkmarkCash paid via PayPal checkmarkAmazon gift cards checkmarkApple gift cards checkmarkWalmart gift cards checkmarkStarbucks gift cards checkmarkRetail e-vouchers checkmarkRestaurant gift cards

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HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkMedical surveys

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REDEEMING REWARDS

14,000 points ($10 worth) minimum balance required in order to request rewards.

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SITES LIKE OpinionSite

Branded Surveys, Opinion Outpost, SayMore

OpinionSite was formed in 1997 and focuses on research opportunities related to healthcare trends and new products designed to improve patient outcomes. They are owned by Apollo Intelligence - an umbrella company that backs multiple healthcare research firms. Over the years, OpinionSite has collected millions of valuable opinions from physicians, nurses, pharmacists, NPPAs, and a wide range of other healthcare professionals. Their primary geographic markets are the US, Canada and Europe.

Take Online Surveys for Digital Rewards

OpinionSite offers research opportunities primarily in the form of online surveys, but will also conduct phone interviews and chart studies. Research incentives can be redeemed either through PayPal or online digital gift cards. Gift card options include Amazon, Starbucks, and dozens of retail and restaurant chains. You cannot redeem rewards in the form of a check.

Earn Fair Compensation

OpinionSite claims to strive to offer competitive and appropriate compensation in line with the hourly rates made by healthcare professionals. You can begin to redeem rewards once your account has $10 or more.

Excellent Customer Service

OpinionSite prides themselves on having quality customer service for its panel members. If you have an issue or question, responses are usually quite quick and helpful!

Eligibility: Residents of the United States, 18+


OpinionSite Reviews (44)

5 Star Reviews (12) 27.3
27.3
4 Star Reviews (3) 6.8
6.8
3 Star Reviews (10) 22.7
22.7
2 Star Reviews (2) 4.5
4.5
1 Star Reviews (17) 38.6
38.6

Sort Reviews By: Date | Highest rating | Lowest rating

Updated Review

May 11, 2018 by Kassie from United States

I've been a member on this site for years and got so excited because I finally reached cash out. I did a project for $150 and redeemed for 2 checks when I finally got my points. It's been a month or more and no checks. I've sent plenty ignored messages to "customer service". Just a bunch of wasted time with no response on ETA for my incentives for my work. It took them a while just to respond to confirm my address. When I noticed my latest unanswered email was from more then two weeks ago I sent another one to really let them know how frustrated I was... I will keep this updated if I get a response and my money ever this month. I'm thinking if this site used to be good it is not anymore. Does not seem legit in my experience. I don't think I've ever been stiffed with paychecks in my life and hope this isn't the first!!

After waiting months I finally got my money. After many emails I only got 1 response that gave me peace of mind but that was from the project manager I had the idea to email. Not their so called customer service. I got the check soon after but I think it's crazy how long it takes to get paid by check. I'm currently waiting for a check from itracks and it's almost mid May and I finished the few day project back in March. These companies need to get it together.

OpinionSite reply logo

OpinionSite responded to this review on June 21, 2018

Hi Kassie,

I would like to help you out with your issue. Send me an email with the study number and the project manager name and I will speak to them why payment was delayed and improve our service. Our help desk [email protected] should be replying within 48 hours.

Jason Freeman
[email protected]
Opinionsite COO

*** UPDATE 6/21 ****
I am glad to hear your issue was resolved. We process 1000's of payments each week and paper checks take an extra effort on our end to print, process and snail mail so these are done in batches at the end of each month. They do take longer than our other forms of automated payment (i.e. e-gift cards and PayPal). I apologize we did not set the proper expectations on the timeline for the check arrival. The good news is you can request other types of payments from your portal login that are much faster.
med surveys

January 21, 2018 by Albert from United States

almost always appropriately timed....payment immediately to paypal.....surveys usually interesting

OpinionSite reply logo

OpinionSite responded to this review on May 22, 2018

Thanks for your comments!
Poor Customer Service

December 13, 2017 by Amanda from United States

I usually have had good experience with Opinionsite so I waited awhile before leaving this review. I participated in a phone interview on 10.20.17 and am still waiting to be paid. Noone ever responds to my inquiries and it is quite appalling to say the least.
It is a simple press of a button to pay me or at the very least, reply back to an email.
I hope I do not have to file complaints with BBB or my Attorney General to be paid.

OpinionSite reply logo

OpinionSite responded to this review on May 18, 2018

Hello Amanda,

I would like to help you out with your issue. Our helpdesk ([email protected]) should be replying within 48 hours. You can escalate to my attention and I will review this issue if it is not already resolved.

Jason Freeman
[email protected]
Opinionsite COO
Gift Ecard

October 11, 2017 by Jeff from United States

I received a card in the mail that said Black Hills Energy has partnered with Opinion Site to develop a survey about electricity use so that we can develop new energy efficiency programs that will help our residential customers reduce their electricity costs. As a thank you the first 1200 households to complete the online survey will receive an Amazon Gift Card for $20. I was told at the end of survey I was one of those people. After some time went by and no sign of it I sent a message through OpinionSite's website and asked about it. I was told that it was sent to my Email. I did not find it and have not still received it. I replied back and asked them to please resend it and didn't get a reply have sent another message and emails and its been a month now and still nothing.

**UPDATE**
09/26/2017
Today I received an email from Opinion Site saying they think they have sorted this error out and I should be receiving my gift card tomorrow. I will update again with the results. thank you

UPDATE:
10/10/2017
I finally received my gift card today and instead of $20 they gave me $50!!! Thanks to chief exec officers Keith Strassberg and Jason Freeman at Opinion Site and Doug Treichel of Tango Card. You guys rock! I am changing the rating.

OpinionSite reply logo

OpinionSite responded to this review on May 18, 2018

Hi Jeff,

Thanks for updating the review. Hope to have your input in the future. Again, apologies for the error on this.

Jason Freeman
[email protected]
Opinionsite COO
Opionsite

August 26, 2017 by Chris from United States

It is a great survey site. I got many survey completed from then and they offer great rewards

OpinionSite reply logo

OpinionSite responded to this review on May 18, 2018

Thanks Chris. Hope to get you over some additional paid surveys.

Jason Freeman
[email protected]
Opinionsite COO