PointClub Reviews and Features

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#1038, 23679 Calabasas Road Calabasas, CA  91302 US
Tel: 888-229-6664   Contact: [email protected]
Operated by: Innovate Market Research


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With 25,000 points in your account, receive a $25 gift card. $50 PayPal payments available with 50,000 points.

Complete paid surveys on PointClub's website to get paid for your opinions. Earn PayPal cash, gift cards and more for your participation.

Having launched in 2012, PointClub is run by Innovate MR, an independently-owned market research firm with more than 3,500,000 panelists and over 10,000,000 survey completions.

How PointClub Works

pointclub website

What PointClub Is

PointClub is a website which gives the opportunity for members to earn rewards from answering surveys and participating in other online activities.

Super-Fast Registration Process

Join PointClub with just a few keystrokes using your Facebook or Google account. Alternatively, you may join the traditional way - using your email address. You’ll be asked for your home address (to verify your location) and to receive your first payment check (if located in the USA).

Who Can Join

You can access this website from any country, and there are money-making opportunities for residents of the USA, Canada, Mexico, Brazil, France, Germany, the UK and the Netherlands. However, USA residents will find the most opportunities to make side-income from this website and will by far, have the most success with it.

Payment and Rewards

Join and Get up to 5,000 Free Points (Worth $5)

Become a free member of PointClub and jump start your membership by receiving 500 free points credited to your account. Receive points for joining, points for confirming your email, and extra points for completing the short profiling questionnaire, for a total of 5,000 points, or $5.00. This is a particularly generous sign up bonus compared to those offered by most of PointClub’s competitors.

Receive Cash or Gift Cards for Your Participation

By completing surveys and participating in other research opportunities, you will earn points which can be redeemed for PayPal payments or digital gift cards (though your first reward will automatically come in the form of a payment check). You may request a reward with 25,000 points, worth $25, in your account. This is PointClub's minimum cashout. Alternatively, you may request your rewards at the 50,000 ($50), or 100,000 ($100) threshold levels.

  • Payment check: The first time you cash out your rewards, you will receive a check in the mail. This is done to verify your address and is the first and only time PointClub will issue a payment check to your address (sent by US mail).
  • Earn gift cards: PointClub has over 200 gift card options available that you can exchange your points for. These include Amazon, Tango, Walmart, Home Depot, Target, Macy's, Lowe's, Sephora, Google Play, and many, many more. Visa prepaid cards are also a prize option. You may request a gift card with as little as 25,000 points ($25) in your account. Gift cards are only available as e-gift cards.
  • Get paid by PayPal: If you prefer cash, you can opt to receive a $50 cash payment made to your PayPal account. This will require 50,000 points and a 2% withdrawal fee will apply.

PointClub Advantage All e-gift card deliveries and PayPal payments should take no longer than 7-10 business days to process.

Visit PointClub's website 

Survey Taking Experience

Earn Points for Surveys

Every time you participate in a PointClub survey, you will earn points redeemable for gift cards or cash. You can earn anywhere from 200 to 5,000 points per survey completion. Surveys typically take between 5 - 30 minutes to complete. Your points will be awarded once a survey fully closes, so you may have to wait up to 4 weeks before your points are available in your account.

At any time, you can view your current approved points, point status, and points needed for redemption by viewing your PointBank on the sidebar of your account dashboard.

Points Value: 1000 PointClub Points = $1.00. Therefore, each point is worth $0.0001.

Tons of Survey Opportunities Available

At any time, you may log into your account to view a list of online surveys available for completion. You will also be notified by email when you may qualify for a new survey, but it's a good idea to log into your account regularly to check for opportunities.

Get Points for Screen Outs

If you get screened-out, or disqualified from a survey, PointClub will still credit your account with 12 points after 5 unsuccessful attempts. This counteracts the frustration of spending time on the start of a survey only to be dismissed with no compensation.

Easy Redemptions

Once you have reached the minimum of 25,000 points needed to redeem, a button will appear in the sidebar of your dashboard. A weekly distribution model for rewards is followed so that redemptions requested throughout a week are collated and sent ahead for further disbursal to Club members in the immediate/following week. That means that you should never have to wait more than 7-10 business days to receive a gift card to PayPal reward.

Visit PointClub's website 

Community Features

PointsPlus Instant Win

PointsPlus Instant Win is an opportunity to be one of 1800 winners in the instant win sweeps. Earn tokens by completing special selected surveys and filling out information about yourself via profilers. The more tokens earned, the more chances you have at winning.

Earn unlimited tokens daily (via surveys, profilers, and by referring friends who complete at least one survey), or purchase them for 2,000 points each. Up to 5 tokens can be purchased this way. Hidden tokens are also available in your dashboard, so ensure you try filling out surveys even when the PointsPlus Instant Win token icon isn't displayed.

Use up to 10 Tokens per day for your chance to win a prize every week. Prizes include: $50 checks, $25 checks, or 100-5,000 PointClub Points.

PointClub App Download

PointClub does not currently offer an app, however, the website is mobile-friendly and all surveys are designed to be as mobile-compatible as possible.

Is PointClub Legit or Scam?

pointclub legit or scam

Is PointClub Legit?

PointClub is not a scam and is a legitimate online survey panel. Innovate MR, the company who operates the PointClub website, is a highly reputable market research firm that conducts high quality surveys. PointClub has millions of users and has awarded millions of dollars in rewards to their members. Although users of the website may experience varying levels of success with the program (as per the PointClub reviews below), PointClub itself is legitimate.

Eligibility: Everyone worldwide, 18+, however, PointClub is primarily for USA residents.

Joining Bonus! PointClub is currently offering a $5 sign up bonus to new members.
» Click here to claim your bonus!

SurveyPolice Exclusive: 9 Question Q & A with PointClub
» More news and information on PointClub

PointClub Reviews (222)

5 Star Reviews (48) 21.6
4 Star Reviews (18) 8.1
3 Star Reviews (13) 5.9
2 Star Reviews (22) 9.9
1 Star Reviews (121) 54.5

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40 no question surveys in a row

November 3, 2023 by pesach from United States

It has now been about 8 days and each day I clicked on a survey and not even a single question, just a message to choose another survey. I wonder if they are still in business as emails unanswered as well. I have about 15,000 points and thus will take about 6 months a 60 failure points a day at this rate to reach the required 25,000 for cash out assuming they still exist. What is going on?


October 10, 2023 by george from United States

the times on the surveys for this site are FICTION, I just accessed a SUPPOSED five minute study, at least that is what the dashboard on my account said, I was asked to view FIVE videos, four TWO minute videos and one FIVE minute video on solar panels

That means, with out answering a single question after the videos, which of course there were, no HONEST person could say this study is LESS THAN 13 minutes

But not POINT CLUB, someone there, deemed this a five minute study

DO NOT BOTHER with this site, the times are meaningless, and if they cannot provide HONESTY, why should panelists

Takes forever to approve pending points

August 29, 2023 by Rebecca from United States

I have been with point club surveys for a while and I used to do surveys every so often until recently I was very active and I have submitted enough surveys to cash out but my last 2 surveys that are pending still haven't been approved even though it is past the 2-6 week mark. Before this within 2 weeks my points were approved now that I'm close to redeeming my points they are still pending. I have read that they will leave them there for over a year and not review them which I don't know what I can do to prevent that from happening I have wrote them multiple times and out of curiosity I made a new account and sent a message about something different and was immediately responded to within days through email. So it clear this site is not standing on their word, also every other survey site can immediately give you your incentive for whatever survey you complete but this one and I don't understand what could be taking this long.

PointClub reply logo

PointClub responded to this review on September 22, 2023

Dear Rebecca,

Sincere apologies for all the inconvenience caused and please be assured that all findings associated to the concern(s) raised will surely be relayed back to you once our investigation is over.

It is rare that a PointClub member email has gone unanswered, and I would surely like to double check it myself for the surveys pending.

Please if you may reply on the last email message received from PointClub in this context and will be of one help to take this case further. Also, do not miss out giving a reference of this post in your reply.

Thank you for your patience.

Team PointClub

June 23, 2023 by LISA from United States

Their latest response is an automated nothing. It's the same automated response they last gave. Obviously they have no intention of giving a real answer let alone paying me my reward. Mid January I redeemed points for a gift card reward. I have emailed several times. At first they assigned ticket numbers - I got two. Now they do not acknowledge my emails let alone respond. And, yet they still send me survey invitations which I ignore since they ignore me. I've been a member of this panel for several years and this is the first time I've had a problem redeeming points. I've been ghosted.

March 18, 2023 - As you can see from my original review of this site, they finally responded to that review. So, I took them up on their offer and replied reminding them of the case numbers they assigned to my complaint about not issuing my reward for the points redeemed in January. Still no reward or response.

PointClub reply logo

PointClub responded to this review on July 20, 2023

Dear Lisa,

Sincere apologies for all the hassle caused and please be assured that all findings associated to the concern raised will surely be relayed back to you once our investigation is over.

It is rare that a PointClub member email has gone unanswered, and I would surely like to double check it myself for the reward stated.

Please if you may reply on the last email message received from PointClub in this context and will be of one help to take this case further. Also, do not miss out giving a reference of this post in your reply.

Thank you for your patience.

Team PointClub

June 17, 2023 by Aaron from United States

...I have a few issues outstanding with them and they don't respond to my emails. Ever since they updated the website it only lets me qualify for a few surveys. In February, I only was able to complete 1 survey after trying everyday. Additionally, I have 2 outstanding surveys from November that I have not received credit for and numerous attempts to have the points pass through have not been successful because my emails are not answered. I have been a panelist for many years so this is disappointing.

...after my post here from early March, my outstanding surveys from last year were finally credited and today I received my first $25 cash out of the year to PayPal. So, after 3+months of trying surveys every day on this panel and earning the daily 60 points for trying, I've earned $25. Two years ago, I earned about $300 on this panel for the year.

PointClub reply logo

PointClub responded to this review on June 24, 2023

Dear Aaron,

This is to state that we'd countered a technical error which did not allow our response(s) duly sent to reach you in-time. Please be advised that the said issue has now been fixed and here onwards will surely be getting our email response without fail.

It is pretty much rare that a PointClub member’s email has ever gone unanswered, and I would surely like to double check it myself for the concern(s) you have reported. Hence, it is requested that you send us a new email by giving a reference of this post in the subject line asap.

Thank you for your patience.

Team PointClub