PointClub Reviews and Features

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#1038, 23679 Calabasas Road Calabasas, CA  91302 US
Tel: 888-229-6664   Contact: [email protected]
Operated by: Innovate Market Research


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With 25,000 points in your account, receive a $25 gift card. $50 PayPal payments available with 50,000 points.

Complete paid surveys on PointClub's website to get paid for your opinions. Earn PayPal cash, gift cards and more for your participation.

Having launched in 2012, PointClub is run by Innovate MR, an independently-owned market research firm with more than 3,500,000 panelists and over 10,000,000 survey completions.

How PointClub Works

pointclub website

What PointClub Is

PointClub is a website which gives the opportunity for members to earn rewards from answering surveys and participating in other online activities.

Super-Fast Registration Process

Join PointClub with just a few keystrokes using your Facebook or Google account. Alternatively, you may join the traditional way - using your email address. You’ll be asked for your home address (to verify your location) and to receive your first payment check (if located in the USA).

Who Can Join

You can access this website from any country, and there are money-making opportunities for residents of the USA, Canada, Mexico, Brazil, France, Germany, the UK and the Netherlands. However, USA residents will find the most opportunities to make side-income from this website and will by far, have the most success with it.

Payment and Rewards

Join and Get up to 5,000 Free Points (Worth $5)

Become a free member of PointClub and jump start your membership by receiving 500 free points credited to your account. Receive points for joining, points for confirming your email, and extra points for completing the short profiling questionnaire, for a total of 5,000 points, or $5.00. This is a particularly generous sign up bonus compared to those offered by most of PointClub’s competitors.

Receive Cash or Gift Cards for Your Participation

By completing surveys and participating in other research opportunities, you will earn points which can be redeemed for PayPal payments or digital gift cards (though your first reward will automatically come in the form of a payment check). You may request a reward with 25,000 points, worth $25, in your account. This is PointClub's minimum cashout. Alternatively, you may request your rewards at the 50,000 ($50), or 100,000 ($100) threshold levels.

  • Payment check: The first time you cash out your rewards, you will receive a check in the mail. This is done to verify your address and is the first and only time PointClub will issue a payment check to your address (sent by US mail).
  • Earn gift cards: PointClub has over 200 gift card options available that you can exchange your points for. These include Amazon, Tango, Walmart, Home Depot, Target, Macy's, Lowe's, Sephora, Google Play, and many, many more. Visa prepaid cards are also a prize option. You may request a gift card with as little as 25,000 points ($25) in your account. Gift cards are only available as e-gift cards.
  • Get paid by PayPal: If you prefer cash, you can opt to receive a $50 cash payment made to your PayPal account. This will require 50,000 points and a 2% withdrawal fee will apply.

PointClub Advantage All e-gift card deliveries and PayPal payments should take no longer than 7-10 business days to process.

Visit PointClub's website 

Survey Taking Experience

Earn Points for Surveys

Every time you participate in a PointClub survey, you will earn points redeemable for gift cards or cash. You can earn anywhere from 200 to 5,000 points per survey completion. Surveys typically take between 5 - 30 minutes to complete. Your points will be awarded once a survey fully closes, so you may have to wait up to 4 weeks before your points are available in your account.

At any time, you can view your current approved points, point status, and points needed for redemption by viewing your PointBank on the sidebar of your account dashboard.

Points Value: 1000 PointClub Points = $1.00. Therefore, each point is worth $0.0001.

Tons of Survey Opportunities Available

At any time, you may log into your account to view a list of online surveys available for completion. You will also be notified by email when you may qualify for a new survey, but it's a good idea to log into your account regularly to check for opportunities.

Get Points for Screen Outs

If you get screened-out, or disqualified from a survey, PointClub will still credit your account with 12 points after 5 unsuccessful attempts. This counteracts the frustration of spending time on the start of a survey only to be dismissed with no compensation.

Easy Redemptions

Once you have reached the minimum of 25,000 points needed to redeem, a button will appear in the sidebar of your dashboard. A weekly distribution model for rewards is followed so that redemptions requested throughout a week are collated and sent ahead for further disbursal to Club members in the immediate/following week. That means that you should never have to wait more than 7-10 business days to receive a gift card to PayPal reward.

Visit PointClub's website 

Community Features

PointsPlus Instant Win

PointsPlus Instant Win is an opportunity to be one of 1800 winners in the instant win sweeps. Earn tokens by completing special selected surveys and filling out information about yourself via profilers. The more tokens earned, the more chances you have at winning.

Earn unlimited tokens daily (via surveys, profilers, and by referring friends who complete at least one survey), or purchase them for 2,000 points each. Up to 5 tokens can be purchased this way. Hidden tokens are also available in your dashboard, so ensure you try filling out surveys even when the PointsPlus Instant Win token icon isn't displayed.

Use up to 10 Tokens per day for your chance to win a prize every week. Prizes include: $50 checks, $25 checks, or 100-5,000 PointClub Points.

PointClub App Download

PointClub does not currently offer an app, however, the website is mobile-friendly and all surveys are designed to be as mobile-compatible as possible.

Is PointClub Legit or Scam?

pointclub legit or scam

Is PointClub Legit?

PointClub is not a scam and is a legitimate online survey panel. Innovate MR, the company who operates the PointClub website, is a highly reputable market research firm that conducts high quality surveys. PointClub has millions of users and has awarded millions of dollars in rewards to their members. Although users of the website may experience varying levels of success with the program (as per the PointClub reviews below), PointClub itself is legitimate.

Eligibility: Everyone worldwide, 18+, however, PointClub is primarily for USA residents.

Joining Bonus! PointClub is currently offering a $5 sign up bonus to new members.
» Click here to claim your bonus!

SurveyPolice Exclusive: 9 Question Q & A with PointClub
» More news and information on PointClub

PointClub Reviews (227)

5 Star Reviews (48) 21.1
4 Star Reviews (18) 7.9
3 Star Reviews (14) 6.2
2 Star Reviews (23) 10.1
1 Star Reviews (124) 54.6

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horrible customer service

June 9, 2024 by Gunta from United States

Horrible service. Don't respond to messages. I have points to redeem and cant redeem them. They keep sending surveys which I complete so I am keeping up my end of the deal.
help me to get a response.


May 23, 2024 by Bret from United States

stay away from this site, it tricks you into takings surveys but when you go to collect or redeem your points, you're left hanging in the wind. I attempted to redeem some points on 4/20/2024 and as of 5/23/2024 have not been rewarded yet and went to customer service site twice to find out where my reward was and all I got was crickets.

It was fun while it lasted.

May 19, 2024 by Richard from United States

Have been a member for 3 years and completed almost 5,000 surveys. Also received rewards certificates for at least $400 in rewards. Not a lot but I obviously was not in it for the money. However it would seem it was a big deal to Point Club. LAST YEAR THEY CHANGED THE RULES. Suddenly they throttled my surveys. I would continue to receive surveys for high point values for over a 1000 to 5000 but when I attempted to complete them the first 5 you just got 12 points and then were no longer qualified and received no points at all. I also waited 2 weeks for receipt of my last $50 gift card.

The only surveys they will now let me qualify for are 300 point surveys taking 15 minutes or more. So now if I wish to complete a survey a day for 6 months they will then send me a $50 reward if I am lucky. They are telling me to get lost; but, I have been slow to receive the message. They obviously track your cash received. So if you want rewards you should be able to do this for a year. Perhaps I am not being singled out and they are now treating all of their members in a similar fashion. Bottom line suggest you look for a more reliable site for a long term relationship.


May 3, 2024 by Aaron from United States

...I have a few issues outstanding with them and they don't respond to my emails. Ever since they updated the website it only lets me qualify for a few surveys. In February, I only was able to complete 1 survey after trying everyday. Additionally, I have 2 outstanding surveys from November that I have not received credit for and numerous attempts to have the points pass through have not been successful because my emails are not answered. I have been a panelist for many years so this is disappointing.

...after my post here from early March, my outstanding surveys from last year were finally credited and today I received my first $25 cash out of the year to PayPal. So, after 3+months of trying surveys every day on this panel and earning the daily 60 points for trying, I've earned $25. Two years ago, I earned about $300 on this panel for the year.

Payment by check

December 16, 2023 by James from United States

Have been trying to get my first check of $25 minus the 78 cents for mailing since 6 September. Have sent a lot of messages to them with no reply and not I'm locked out of my account.