
PointClub
#1038, 23679 Calabasas Road Calabasas, CA 91302 US
Tel: 888-229-6664
Contact: [email protected]
Operated by: Innovate Market Research
Jump to: PointClub Reviews | Rewards | PointClub Sign up
KEY FEATURES:
Cash paid via check
Cash paid via PayPal
Amazon gift cards
Home Depot gift cards
Apple gift cards
Starbucks gift cards
Target gift cards
Google Play credits
Best Buy gift cards
Prepaid debit or credit cards
Walmart gift cards
Movie vouchers
Retail e-vouchers
Restaurant gift cards
Reward Link
Sweepstakes entries
Online surveys
Mobile surveys
Diary surveys
Refer-a-friend program
With 25,000 points in your account, receive a $25 gift card. $50 PayPal payments available with 50,000 points.
Complete paid surveys on PointClub's website to get paid for your opinions. Earn PayPal cash, gift cards and more for your participation.
Having launched in 2012, PointClub is run by Innovate MR, an independently-owned market research firm with more than 3,500,000 panelists and over 10,000,000 survey completions.
How PointClub Works

What PointClub Is
PointClub is a website which gives the opportunity for members to earn rewards from answering surveys and participating in other online activities.
Super-Fast Registration Process
Join PointClub with just a few keystrokes using your Facebook or Google account. Alternatively, you may join the traditional way - using your email address. You’ll be asked for your home address (to verify your location) and to receive your first payment check (if located in the USA).
Who Can Join
You can access this website from any country, and there are money-making opportunities for residents of the USA, Canada, Mexico, Brazil, France, Germany, the UK and the Netherlands. However, USA residents will find the most opportunities to make side-income from this website and will by far, have the most success with it.
Payment and Rewards
Join and Get up to 5,000 Free Points (Worth $5)
Become a free member of PointClub and jump start your membership by receiving 500 free points credited to your account. Receive points for joining, points for confirming your email, and extra points for completing the short profiling questionnaire, for a total of 5,000 points, or $5.00. This is a particularly generous sign up bonus compared to those offered by most of PointClub’s competitors.
Receive Cash or Gift Cards for Your Participation
By completing surveys and participating in other research opportunities, you will earn points which can be redeemed for PayPal payments or digital gift cards (though your first reward will automatically come in the form of a payment check). You may request a reward with 25,000 points, worth $25, in your account. This is PointClub's minimum cashout. Alternatively, you may request your rewards at the 50,000 ($50), or 100,000 ($100) threshold levels.
- Payment check: The first time you cash out your rewards, you will receive a check in the mail. This is done to verify your address and is the first and only time PointClub will issue a payment check to your address (sent by US mail).
- Earn gift cards: PointClub has over 200 gift card options available that you can exchange your points for. These include Amazon, Tango, Walmart, Home Depot, Target, Macy's, Lowe's, Sephora, Google Play, and many, many more. Visa prepaid cards are also a prize option. You may request a gift card with as little as 25,000 points ($25) in your account. Gift cards are only available as e-gift cards.
- Get paid by PayPal: If you prefer cash, you can opt to receive a $50 cash payment made to your PayPal account. This will require 50,000 points and a 2% withdrawal fee will apply.
PointClub Advantage All e-gift card deliveries and PayPal payments should take no longer than 7-10 business days to process.
Survey Taking Experience
Earn Points for Surveys
Every time you participate in a PointClub survey, you will earn points redeemable for gift cards or cash. You can earn anywhere from 200 to 5,000 points per survey completion. Surveys typically take between 5 - 30 minutes to complete. Your points will be awarded once a survey fully closes, so you may have to wait up to 4 weeks before your points are available in your account.
At any time, you can view your current approved points, point status, and points needed for redemption by viewing your PointBank on the sidebar of your account dashboard.
Tons of Survey Opportunities Available
At any time, you may log into your account to view a list of online surveys available for completion. You will also be notified by email when you may qualify for a new survey, but it's a good idea to log into your account regularly to check for opportunities.
Get Points for Screen Outs
If you get screened-out, or disqualified from a survey, PointClub will still credit your account with 12 points after 5 unsuccessful attempts. This counteracts the frustration of spending time on the start of a survey only to be dismissed with no compensation.
Easy Redemptions
Once you have reached the minimum of 25,000 points needed to redeem, a button will appear in the sidebar of your dashboard. A weekly distribution model for rewards is followed so that redemptions requested throughout a week are collated and sent ahead for further disbursal to Club members in the immediate/following week. That means that you should never have to wait more than 7-10 business days to receive a gift card to PayPal reward.
Visit PointClub's website ›Community Features
PointsPlus Instant Win
PointsPlus Instant Win is an opportunity to be one of 1800 winners in the instant win sweeps. Earn tokens by completing special selected surveys and filling out information about yourself via profilers. The more tokens earned, the more chances you have at winning.
Earn unlimited tokens daily (via surveys, profilers, and by referring friends who complete at least one survey), or purchase them for 2,000 points each. Up to 5 tokens can be purchased this way. Hidden tokens are also available in your dashboard, so ensure you try filling out surveys even when the PointsPlus Instant Win token icon isn't displayed.
Use up to 10 Tokens per day for your chance to win a prize every week. Prizes include: $50 checks, $25 checks, or 100-5,000 PointClub Points.
PointClub App Download
PointClub does not currently offer an app, however, the website is mobile-friendly and all surveys are designed to be as mobile-compatible as possible.
Is PointClub Legit or Scam?

Is PointClub Legit?
PointClub is not a scam and is a legitimate online survey panel. Innovate MR, the company who operates the PointClub website, is a highly reputable market research firm that conducts high quality surveys. PointClub has millions of users and has awarded millions of dollars in rewards to their members. Although users of the website may experience varying levels of success with the program (as per the PointClub reviews below), PointClub itself is legitimate.
Eligibility: Everyone worldwide, 18+, however, PointClub is primarily for USA residents.
Joining Bonus! PointClub is currently offering a $5 sign up bonus to new members.
» Click here to claim your bonus!
SurveyPolice Exclusive: 9 Question Q & A with PointClub
» More news and information on PointClub
PointClub Reviews (234)
5 Star Reviews (49) 20.9
4 Star Reviews (19) 8.1
3 Star Reviews (14) 6.0
2 Star Reviews (24) 10.3
1 Star Reviews (128) 54.7
Sort Reviews By: Date | Highest rating | Lowest rating
March 29, 2021 by Mary from United States
I have emailed this place a couple times. No response. I could cash out but no button shows up. I have over 26000 points. Thinking about quitting... I actually need the money that I make worth surveys... I'm trying to give this one a chance. It's hard.

PointClub responded to this review on March 29, 2021
Greetings for the day!Please be advised that timely replies have always been sent out by us in-exchange of all your emails that came in. In fact, the most recent PointClub reply dated March 25, 2021 was accompanied with screenshots just to make things very easy at your end.
However, if there has been any email floated over a weekend then you are likely to receive a reply on the very next following Monday. Reason because, email support is available throughout weekdays only.
Please do add our email address ([email protected]) to your safe senders list to get emails from us delivered straight to your inbox rather than in the Junk folder. This way you will not miss out on any communication exchanged.
At end, refer to the PointClub reply in today’s date and has been sent with more screens and steps to help you cash out the earned points.
Happy to help!
Team PointClub
March 16, 2021 by Heather from United States
I read some bad things about them, but they always answer my questions and they redeem points quickly! The surveys are not too complicated and rewards are reasonable.

PointClub responded to this review on March 16, 2021
Thank you for such an esteemed feedback 👍We always keep striving hard to make things better as always, so that every PointClub member makes the best out of it.
Do stay around with us! You never know if there will be a surprise headed for all.
- Team PointClub
February 11, 2021 by Jo from United States
I have told them their email doesn't work but here a year later and nothing.
Error Icon
Address not found
Your message wasn't delivered to [email protected] because the address couldn't be found, or is unable to receive mail.
They just sent me an email with a broken link and when I used the response email listed on their site, it said that mailbox isn't monitored, use this one. They also don't have a "contact" button even though they say they do.

PointClub responded to this review on February 12, 2021
We regret for the inconvenience caused!Jo, our primary contact email has always been [email protected] and got teams trying to make support delivery easier by creating a new ‘help’ section made available from within the PointClub website.
With the above initiative still in progress, emails sent to [email protected] may get bounced back for sure.
Thus, it is advised that you route all your concerns to the primary contact email address stated earlier and we will drive them down to a conclusion at the earliest.
-Team PointClub
December 31, 2020 by Bruce from United States
Offer many surveys and have cashed out many times.

PointClub responded to this review on December 31, 2020
Thank you so much for such an esteemed feedback 👍We always keep striving hard to make things better as always, so that every PointClub member makes the best out of it.
Do stay around with us, you never know if there is a surprise headed for all.
- Team PointClub
December 23, 2020 by Lor from United States
STAY AWAY! IF YOU WANT TO GET PAID, USE A DIFFERENT SURVEY SITE. IVE BEEN WAITING MONTHS AND MONTHS AND MONTHS.....

PointClub responded to this review on December 27, 2020
Dear Lor,We completely understand that instant survey credits, inflated bonuses and faster rewards are for sure the most preferred things by every Club Member.
However, a scope of exception is always there and we'd to go through unexpected delays caused by factors beyond the reach of PointClub.
Our teams have worked hard to streamline both to overcome the delay recorded and we did succeed to a greater extent. Rewards up till December 21, 2020 were moved out recently.
Above all, we wish to double check your account thoroughly and is requested to send us an email to [email protected] giving reference of this post. Please be assured that all your concerns will be dealt on priority.
Happy to help!
-Team PointClub
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