PointClub Reviews and Features

PointClub website screenshot

PointClub

#1038, 23679 Calabasas Road Calabasas, CA  91302 US
Tel: 888-229-6664   Contact: [email protected]
Operated by: Innovate Market Research

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

With 25,000 points in your account, receive a $25 gift card. $50 PayPal payments available with 50,000 points.

Complete paid surveys on PointClub's website to get paid for your opinions. Earn PayPal cash, gift cards and more for your participation.

Having launched in 2012, PointClub is run by Innovate MR, an independently-owned market research firm with more than 3,500,000 panelists and over 10,000,000 survey completions.

How PointClub Works

pointclub website

What PointClub Is

PointClub is a website which gives the opportunity for members to earn rewards from answering surveys and participating in other online activities.

Super-Fast Registration Process

Join PointClub with just a few keystrokes using your Facebook or Google account. Alternatively, you may join the traditional way - using your email address. You’ll be asked for your home address (to verify your location) and to receive your first payment check (if located in the USA).

Who Can Join

You can access this website from any country, and there are money-making opportunities for residents of the USA, Canada, Mexico, Brazil, France, Germany, the UK and the Netherlands. However, USA residents will find the most opportunities to make side-income from this website and will by far, have the most success with it.

Payment and Rewards

Join and Get up to 5,000 Free Points (Worth $5)

Become a free member of PointClub and jump start your membership by receiving 500 free points credited to your account. Receive points for joining, points for confirming your email, and extra points for completing the short profiling questionnaire, for a total of 5,000 points, or $5.00. This is a particularly generous sign up bonus compared to those offered by most of PointClub’s competitors.

Receive Cash or Gift Cards for Your Participation

By completing surveys and participating in other research opportunities, you will earn points which can be redeemed for PayPal payments or digital gift cards (though your first reward will automatically come in the form of a payment check). You may request a reward with 25,000 points, worth $25, in your account. This is PointClub's minimum cashout. Alternatively, you may request your rewards at the 50,000 ($50), or 100,000 ($100) threshold levels.

  • Payment check: The first time you cash out your rewards, you will receive a check in the mail. This is done to verify your address and is the first and only time PointClub will issue a payment check to your address (sent by US mail).
  • Earn gift cards: PointClub has over 200 gift card options available that you can exchange your points for. These include Amazon, Tango, Walmart, Home Depot, Target, Macy's, Lowe's, Sephora, Google Play, and many, many more. Visa prepaid cards are also a prize option. You may request a gift card with as little as 25,000 points ($25) in your account. Gift cards are only available as e-gift cards.
  • Get paid by PayPal: If you prefer cash, you can opt to receive a $50 cash payment made to your PayPal account. This will require 50,000 points and a 2% withdrawal fee will apply.

PointClub Advantage All e-gift card deliveries and PayPal payments should take no longer than 7-10 business days to process.

Visit PointClub's website 

Survey Taking Experience

Earn Points for Surveys

Every time you participate in a PointClub survey, you will earn points redeemable for gift cards or cash. You can earn anywhere from 200 to 5,000 points per survey completion. Surveys typically take between 5 - 30 minutes to complete. Your points will be awarded once a survey fully closes, so you may have to wait up to 4 weeks before your points are available in your account.

At any time, you can view your current approved points, point status, and points needed for redemption by viewing your PointBank on the sidebar of your account dashboard.

Points Value: 1000 PointClub Points = $1.00. Therefore, each point is worth $0.0001.

Tons of Survey Opportunities Available

At any time, you may log into your account to view a list of online surveys available for completion. You will also be notified by email when you may qualify for a new survey, but it's a good idea to log into your account regularly to check for opportunities.

Get Points for Screen Outs

If you get screened-out, or disqualified from a survey, PointClub will still credit your account with 12 points after 5 unsuccessful attempts. This counteracts the frustration of spending time on the start of a survey only to be dismissed with no compensation.

Easy Redemptions

Once you have reached the minimum of 25,000 points needed to redeem, a button will appear in the sidebar of your dashboard. A weekly distribution model for rewards is followed so that redemptions requested throughout a week are collated and sent ahead for further disbursal to Club members in the immediate/following week. That means that you should never have to wait more than 7-10 business days to receive a gift card to PayPal reward.

Visit PointClub's website 

Community Features

PointsPlus Instant Win

PointsPlus Instant Win is an opportunity to be one of 1800 winners in the instant win sweeps. Earn tokens by completing special selected surveys and filling out information about yourself via profilers. The more tokens earned, the more chances you have at winning.

Earn unlimited tokens daily (via surveys, profilers, and by referring friends who complete at least one survey), or purchase them for 2,000 points each. Up to 5 tokens can be purchased this way. Hidden tokens are also available in your dashboard, so ensure you try filling out surveys even when the PointsPlus Instant Win token icon isn't displayed.

Use up to 10 Tokens per day for your chance to win a prize every week. Prizes include: $50 checks, $25 checks, or 100-5,000 PointClub Points.

PointClub App Download

PointClub does not currently offer an app, however, the website is mobile-friendly and all surveys are designed to be as mobile-compatible as possible.

Is PointClub Legit or Scam?

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Is PointClub Legit?

PointClub is not a scam and is a legitimate online survey panel. Innovate MR, the company who operates the PointClub website, is a highly reputable market research firm that conducts high quality surveys. PointClub has millions of users and has awarded millions of dollars in rewards to their members. Although users of the website may experience varying levels of success with the program (as per the PointClub reviews below), PointClub itself is legitimate.

Eligibility: Everyone worldwide, 18+, however, PointClub is primarily for USA residents.

Joining Bonus! PointClub is currently offering a $5 sign up bonus to new members.
» Click here to claim your bonus!


SurveyPolice Exclusive: 9 Question Q & A with PointClub
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PointClub Reviews (224)

5 Star Reviews (48) 21.4
21.4
4 Star Reviews (18) 8.0
8.0
3 Star Reviews (14) 6.3
6.3
2 Star Reviews (23) 10.3
10.3
1 Star Reviews (121) 54.0
54.0

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ghosted

June 23, 2023 by LISA from United States

Their latest response is an automated nothing. It's the same automated response they last gave. Obviously they have no intention of giving a real answer let alone paying me my reward. Mid January I redeemed points for a gift card reward. I have emailed several times. At first they assigned ticket numbers - I got two. Now they do not acknowledge my emails let alone respond. And, yet they still send me survey invitations which I ignore since they ignore me. I've been a member of this panel for several years and this is the first time I've had a problem redeeming points. I've been ghosted.

March 18, 2023 - As you can see from my original review of this site, they finally responded to that review. So, I took them up on their offer and replied reminding them of the case numbers they assigned to my complaint about not issuing my reward for the points redeemed in January. Still no reward or response.

PointClub reply logo

PointClub responded to this review on July 20, 2023

Dear Lisa,

Sincere apologies for all the hassle caused and please be assured that all findings associated to the concern raised will surely be relayed back to you once our investigation is over.

It is rare that a PointClub member email has gone unanswered, and I would surely like to double check it myself for the reward stated.

Please if you may reply on the last email message received from PointClub in this context and will be of one help to take this case further. Also, do not miss out giving a reference of this post in your reply.

Thank you for your patience.

Team PointClub
worse than ever

April 23, 2023 by Fred from United States

This site is horrendous. No replies to your complaints or questions. I clicked on 9 consecutive survey links and all came back not available. If so why are they listed as available. When you do qualify for payment, you're lucky if they pay at all or within 6 weeks. If you're lucky enough to get a reply it is a pre written piece of garbage and means nothing in relation to your request.

PointClub reply logo

PointClub responded to this review on May 13, 2023

Dear Fred,

Sincere apologies for all the hassle caused and please be assured that all findings associated to the concern raised will surely be relayed back to you once our investigation is over.

It is rare that a PointClub member email has gone unanswered, and I would surely like to double check it myself for the survey links you have reported. Hence, it is requested that you send a new email to [email protected] by giving a reference of this post in the subject line asap.

Thank you for your patience.

Team PointClub
They don't pay

March 28, 2023 by ginny from United States

Once you get close to the threshold ($25) You no longer qualify for surveys. If by chance you do qualify, you do the entire survey only to be told at the very end that you were disqualified. When you go to contact them, they ask for the survey # which they don't put on the surveys that they send you. 4 surveys in 2 weeks I did, and did not receive points for because I am close to cashing out. They have all kinds of excuses why you were disqualified. This is the worst site I have ever been on by far! Any ratings on this site above 0ne star have to be fake. I have had nothing but problems with this site since I started. It has taken me 3 months just to be able to get my money from them.

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PointClub responded to this review on May 1, 2023

Dear Ginny,

Please accept our sincere apologies for inconvenience caused, if any.

We would surely like to double check your account for the concerns reported. Hence, it is requested that you send us an email by giving a reference of this post and we will ensure that all possible findings are supplied to you.

Thank you for your patience.

Team PointClub
something is amiss!

February 16, 2023 by sharon from United States

My review of Feb 12, 2023 was an old review that reposted! For the 3-4 surveys I try a day, I receive "something is amiss" error page and don't even answer one question, not even a prescreener. I am very frustrated and may not attempt more surveys after I manage to cash out.

PointClub reply logo

PointClub responded to this review on March 13, 2023

Dear Sharon,

Please accept our sincere apologies for inconvenience caused, if any.

We would surely like to double check your account for the concerns reported. Hence, it is requested that you send us an email by giving a reference of this post and we will ensure that all possible findings are supplied to you.

Thank you for your patience.

Team PointClub
THIS SITE IS A JOKE

May 6, 2022 by John from United States

Two months and I'm still waiting for my points to be approved. Put in a ticket with support, they never got back to me. I'm done.

UPDATE: 2 weeks and 2 emails later support finally got back to me, they said my points would be processed by the end of April, it's May 3rd now and they've taken no action. I'm starting to doubt I will ever see a dime from this site. The first time around they revoked some of my points and I was unable to cash out. Now they are giving me the run around. If by some miracle they pay me I won't be coming back as it takes over two months to get paid, that is if they pay you at all.

PointClub reply logo

PointClub responded to this review on May 9, 2022

Dear John,

Like as advised in previous posts and email replies, points awaiting approval were duly approved as per routine. As a result, you did manage to redeem for the first reward from PointClub that is now under process. We will have the same delivered to you at the earliest.

If you still got any doubts/concerns left unsorted, then may email us: [email protected] and will have our best guys allocated for it.

Thank you for your patience.

Team PointClub