PointClub Reviews and Features

PointClub

#1038, 23679 Calabasas Road Calabasas, CA  91302 US
Tel: 888-229-6664   Contact: [email protected]
Operated by: Innovate Market Research

Jump to: PointClub Reviews | Rewards | PointClub Sign up

KEY FEATURES:

> How PointClub works
> $5 joining bonus
> 200+ gift cards and PayPal
> PointsPlus Instant Win
> Is PointClub legit?

Complete paid surveys on PointClub's website to get paid for your opinions. Earn PayPal cash, gift cards and more for your participation.

Having launched in 2012, PointClub is run by Innovate MR, an independently-owned market research firm with more than 3,500,000 panelists and over 10,000,000 survey completions.

What PointClub Is

PointClub is a website which gives the opportunity for members to earn rewards from answering surveys and participating in other online activities.

Super-Fast Registration Process

Join PointClub with just a few keystrokes using your Facebook or Google account. Alternatively, you may join the traditional way - using your email address. You’ll be asked for your home address (to verify your location) and to receive your first payment check (if located in the USA).

Who Can Join

You can access this website from any country, and there are money-making opportunities for residents of the USA, Canada, Mexico, Brazil, France, Germany, the UK and the Netherlands. However, USA residents will find the most opportunities to make side-income from this website and will by far, have the most success with it.

Join and Get up to 5,000 Free Points (Worth $5)

Become a free member of PointClub and jump start your membership by receiving 500 free points credited to your account. Receive points for joining, points for confirming your email, and extra points for completing the short profiling questionnaire, for a total of 5,000 points, or $5.00. This is a particularly generous sign up bonus compared to those offered by most of PointClub’s competitors.

Receive Cash or Gift Cards for Your Participation

By completing surveys and participating in other research opportunities, you will earn points which can be redeemed for PayPal payments or digital gift cards (though your first reward will automatically come in the form of a payment check). You may request a reward with 25,000 points, worth $25, in your account. This is PointClub's minimum cashout. Alternatively, you may request your rewards at the 50,000 ($50), or 100,000 ($100) threshold levels.

• Payment check: The first time you cash out your rewards, you will receive a check in the mail. This is done to verify your address and is the first and only time PointClub will issue a payment check to your address (sent by US mail).

• Earn gift cards: PointClub has over 200 gift card options available that you can exchange your points for. These include Amazon, Tango, Walmart, Home Depot, Target, Macy's, Lowe's, Sephora, Google Play, and many, many more. Visa prepaid cards are also a prize option. You may request a gift card with as little as 25,000 points ($25) in your account. Gift cards are only available as e-gift cards.

• Get paid by PayPal: If you prefer cash, you can opt to receive a $50 cash payment made to your PayPal account. This will require 50,000 points and a 2% withdrawal fee will apply.

Earn Points for Surveys

Every time you participate in a PointClub survey, you will earn points redeemable for gift cards or cash. You can earn anywhere from 200 to 5,000 points per survey completion. Surveys typically take between 5 - 30 minutes to complete. Your points will be awarded once a survey fully closes, so you may have to wait up to 4 weeks before your points are available in your account.

At any time, you can view your current approved points, point status, and points needed for redemption by viewing your PointBank on the sidebar of your account dashboard.

Tons of Survey Opportunities Available

At any time, you may log into your account to view a list of online surveys available for completion. You will also be notified by email when you may qualify for a new survey, but it's a good idea to log into your account regularly to check for opportunities.

Get Points for Screen Outs

If you get screened-out, or disqualified from a survey, PointClub will still credit your account with 12 points after 5 unsuccessful attempts. This counteracts the frustration of spending time on the start of a survey only to be dismissed with no compensation.

Easy Redemptions

Once you have reached the minimum of 25,000 points needed to redeem, a button will appear in the sidebar of your dashboard. A weekly distribution model for rewards is followed so that redemptions requested throughout a week are collated and sent ahead for further disbursal to Club members in the immediate/following week. That means that you should never have to wait more than 7-10 business days to receive a gift card to PayPal reward.

PointsPlus Instant Win

PointsPlus Instant Win is an opportunity to be one of 1800 winners in the instant win sweeps. Earn tokens by completing special selected surveys and filling out information about yourself via profilers. The more tokens earned, the more chances you have at winning.

Earn unlimited tokens daily (via surveys, profilers, and by referring friends who complete at least one survey), or purchase them for 2,000 points each. Up to 5 tokens can be purchased this way. Hidden tokens are also available in your dashboard, so ensure you try filling out surveys even when the PointsPlus Instant Win token icon isn't displayed.

Use up to 10 Tokens per day for your chance to win a prize every week. Prizes include: $50 checks, $25 checks, or 100-5,000 PointClub Points.

PointClub App Download

PointClub does not currently offer an app, however, the website is mobile-friendly and all surveys are designed to be as mobile-compatible as possible.

Is PointClub Legit?

PointClub is not a scam and is a legitimate online survey panel. Innovate MR, the company who operates the PointClub website, is a highly reputable market research firm that conducts high quality surveys. PointClub has millions of users and has awarded millions of dollars in rewards to their members. Although users of the website may experience varying levels of success with the program (as per the PointClub reviews below), PointClub itself is legitimate.

Eligibility: Everyone worldwide, 18+, however, PointClub is primarily for USA residents.

SurveyPolice Exclusive: 9 Question Q & A with PointClub
» More news and information on PointClub

Info missing or incorrect? Tell us!
Is this your survey panel? Reply to reviews.

PointClub Reviews (225)

Sort Reviews By: Date | Highest rating | Lowest rating

December 23, 2021 by Brett from United States

This survey company didn't pay me my $20 for an at home deodorant test. Sounds like from other reviews this is turning into a bad website. They closed the original customer service ticket as resolved after telling me they were looking into it. They even said it was a known problem. Mypoints is far superior.

July 31, 2021 by Michele from United States

I was a member with Pointclub for a few years. I used to like them. It WAS a decent survey place. I liked them and gave them a good rating here. I am here to update that rating. I can no longer login to my account for some odd reason. I tried sending an email for my password and surprise, surprise - it was trying to say there was no such email there. So then I tried filling out the help form and it never went. So in other words I wasted a few years and countless hours with a survey company whose standards apparently went right down the toilet and took the points I had there with it. I honestly would not waste your time here, because that's exactly what you will be doing. Get out - run while you can!

June 11, 2021 by Hedwig from United States

This survey site does not seem to respond to questions anymore. Last time they took 10 days to respond, but they didn't address the issue. Now after 4 weeks of me having contacted them they still didn't respond.

The site states about not qualifying or getting terminated from surveys: "If you have been terminated fewer than five times from surveys that day, though, you will recieve 12 points as a consolation." (Exact copy including their wrong spelling.) However, whenever I don't qualify for a survey after having tried surveys the previous evening, I don't get those promised 12 points. They don't keep their word. I have mentioned it to them, but it's still the same.

And although they state that it "can take up to 4-6 weeks for the review process to complete and for the rewards to post to your account", it usually takes much longer than 6 weeks.

So I'm just carrying on with them till I reach the next pay-out level, and then I'm going to quit that site. It's not worth the trouble.

UPDATE 1: Concerning PointClub's response to my review:
It's not at all that I don't understand their qualifications for their gesture points. I only wrote in this review and in my emails to them about the 1st 5 failed surveys/day that I answered several pages of questions for, but then was disqualified.
Another example of PointClub's way of doing things: Recently I emailed them that I didn't get those gesture points for a disqualified survey on a certain day, and they responded that their records show they did give me the points. I disputed it and said my page shows I didn't get those point. They then sent me a screenshot of their page and claimed that this shows I received the points. That screenshot actually showed that I was given 0 points. So I again emailed them that their screenshot supports what I had written. Then finally they gave me the points.
All this shows me that their site is unreliable and wastes a lot of time. I"m done with them.

UPDATE 2:
I see that PointClub deleted their first response to my review and wrote another response instead. Then they emailed me a list of the gesture points I received and asked me to reply concerning it by email.

In the list they sent me they only report the gesture points I received, they don't report any of the times I didn't get the gesture points for disqualifying which happens every time after having disqualified the previous evening. It's as if their system counts the next day as part of the previous day or evening. Even considering a time difference between the East and West Coast, it shouldn't create that problem, because I don't get those gesture points even after 20 hours. I have emailed them several times about it, but this issue is not solved.

So their report is not the full report and doesn't list the times the gesture points are not given, but should be given. Those times are on my history page on their website, though, marked with 0 points. Occasionally in the past, when I emailed them about it, they added those gesture point manually, but this takes extra time, so I just stop trying any surveys for that day.

Since they don't fix the issue and haven't responded to my emails addressing it, I'm cutting out of PointClub as soon as I get my last reward. In addition to that, quite a few of their surveys disqualifies people only after over 3, 4, or 5 minutes, and sometimes even after 1/2 hour. Recently I was disqualified after 34 minutes, and it's not that I've been careless or hurried. The survey said that I completed it, but didn't give me any points, and when I contacted PointClub about it, they told me that I didn't complete it and was disqualified. It doesn't happen with any other survey site that I'm disqualified after 1/2 hour.

Another thing that happens not rarely with PointClub: After having filled out several pages and then being disqualified for that survey, instead of bringing you back to PointClub and giving you the 12 points for trying, another survey appears that you again don't qualify for, and then another survey again, and yet another one (I usually give up before that), all without getting any gesture points.

There are too many things happening on PointClub that make it not worthwhile the time.

October 1, 2020 by helen from United States

I'm still waiting on my payment. 3weeks now. I have been waiting on my $25.00 payment for two weeks. When I email support I'm only getting the same generic message. This is the worst survey site that I have ever joined. You guys already hold the points for weeks and sometimes months before releasing them. I am owed money so pay me.

September 30, 2020 by Rick from United States

I have been a member of this site for years and for a long time this was one of the best sites. However, that is no longer true and has not been for sometime. The delay in getting a survey approved is now at the absurd level. Almost 2 to 3 months to get survey approved. Then when you get enough to earn a reward it is over 3 weeks to get the payout. Let me be clear, no other survey site does this. It might have been worth the wait when the bonus was the same amount as the survey itself but the bonus has been cut 90% so the streak benefit is pretty worthless now. There needs to be major improvements to this site or it is more or less game over.