PointClub Reviews and Features

PointClub website screenshot

PointClub

#1038, 23679 Calabasas Road Calabasas, CA  91302 US
Tel: 888-229-6664   Contact: [email protected]
Operated by: Innovate Market Research

KEY FEATURES:

payment icon
PAYMENTS OFFERED

checkmarkCash paid via check checkmarkCash paid via PayPal checkmarkAmazon gift cards checkmarkHome Depot gift cards checkmarkApple gift cards checkmarkStarbucks gift cards checkmarkTarget gift cards checkmarkGoogle Play credits checkmarkBest Buy gift cards checkmarkPrepaid debit or credit cards checkmarkWalmart gift cards checkmarkMovie vouchers checkmarkRetail e-vouchers checkmarkRestaurant gift cards checkmarkReward Link checkmarkSweepstakes entries

study types icon
HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkMobile surveys checkmarkDiary surveys checkmarkRefer-a-friend program

payment info icon
REDEEMING REWARDS

With 25,000 points in your account, receive a $25 gift card. $50 PayPal payments available with 50,000 points.

Complete paid surveys on PointClub's website to get paid for your opinions. Earn PayPal cash, gift cards and more for your participation.

Having launched in 2012, PointClub is run by Innovate MR, an independently-owned market research firm with more than 3,500,000 panelists and over 10,000,000 survey completions.

How PointClub Works

pointclub website

What PointClub Is

PointClub is a website which gives the opportunity for members to earn rewards from answering surveys and participating in other online activities.

Super-Fast Registration Process

Join PointClub with just a few keystrokes using your Facebook or Google account. Alternatively, you may join the traditional way - using your email address. You’ll be asked for your home address (to verify your location) and to receive your first payment check (if located in the USA).

Who Can Join

You can access this website from any country, and there are money-making opportunities for residents of the USA, Canada, Mexico, Brazil, France, Germany, the UK and the Netherlands. However, USA residents will find the most opportunities to make side-income from this website and will by far, have the most success with it.

Payment and Rewards

Join and Get up to 5,000 Free Points (Worth $5)

Become a free member of PointClub and jump start your membership by receiving 500 free points credited to your account. Receive points for joining, points for confirming your email, and extra points for completing the short profiling questionnaire, for a total of 5,000 points, or $5.00. This is a particularly generous sign up bonus compared to those offered by most of PointClub’s competitors.

Receive Cash or Gift Cards for Your Participation

By completing surveys and participating in other research opportunities, you will earn points which can be redeemed for PayPal payments or digital gift cards (though your first reward will automatically come in the form of a payment check). You may request a reward with 25,000 points, worth $25, in your account. This is PointClub's minimum cashout. Alternatively, you may request your rewards at the 50,000 ($50), or 100,000 ($100) threshold levels.

  • Payment check: The first time you cash out your rewards, you will receive a check in the mail. This is done to verify your address and is the first and only time PointClub will issue a payment check to your address (sent by US mail).
  • Earn gift cards: PointClub has over 200 gift card options available that you can exchange your points for. These include Amazon, Tango, Walmart, Home Depot, Target, Macy's, Lowe's, Sephora, Google Play, and many, many more. Visa prepaid cards are also a prize option. You may request a gift card with as little as 25,000 points ($25) in your account. Gift cards are only available as e-gift cards.
  • Get paid by PayPal: If you prefer cash, you can opt to receive a $50 cash payment made to your PayPal account. This will require 50,000 points and a 2% withdrawal fee will apply.

PointClub Advantage All e-gift card deliveries and PayPal payments should take no longer than 7-10 business days to process.

Visit PointClub's website 

Survey Taking Experience

Earn Points for Surveys

Every time you participate in a PointClub survey, you will earn points redeemable for gift cards or cash. You can earn anywhere from 200 to 5,000 points per survey completion. Surveys typically take between 5 - 30 minutes to complete. Your points will be awarded once a survey fully closes, so you may have to wait up to 4 weeks before your points are available in your account.

At any time, you can view your current approved points, point status, and points needed for redemption by viewing your PointBank on the sidebar of your account dashboard.

Points Value: 1000 PointClub Points = $1.00. Therefore, each point is worth $0.0001.

Tons of Survey Opportunities Available

At any time, you may log into your account to view a list of online surveys available for completion. You will also be notified by email when you may qualify for a new survey, but it's a good idea to log into your account regularly to check for opportunities.

Get Points for Screen Outs

If you get screened-out, or disqualified from a survey, PointClub will still credit your account with 12 points after 5 unsuccessful attempts. This counteracts the frustration of spending time on the start of a survey only to be dismissed with no compensation.

Easy Redemptions

Once you have reached the minimum of 25,000 points needed to redeem, a button will appear in the sidebar of your dashboard. A weekly distribution model for rewards is followed so that redemptions requested throughout a week are collated and sent ahead for further disbursal to Club members in the immediate/following week. That means that you should never have to wait more than 7-10 business days to receive a gift card to PayPal reward.

Visit PointClub's website 

Community Features

PointsPlus Instant Win

PointsPlus Instant Win is an opportunity to be one of 1800 winners in the instant win sweeps. Earn tokens by completing special selected surveys and filling out information about yourself via profilers. The more tokens earned, the more chances you have at winning.

Earn unlimited tokens daily (via surveys, profilers, and by referring friends who complete at least one survey), or purchase them for 2,000 points each. Up to 5 tokens can be purchased this way. Hidden tokens are also available in your dashboard, so ensure you try filling out surveys even when the PointsPlus Instant Win token icon isn't displayed.

Use up to 10 Tokens per day for your chance to win a prize every week. Prizes include: $50 checks, $25 checks, or 100-5,000 PointClub Points.

PointClub App Download

PointClub does not currently offer an app, however, the website is mobile-friendly and all surveys are designed to be as mobile-compatible as possible.

Is PointClub Legit or Scam?

pointclub legit or scam

Is PointClub Legit?

PointClub is not a scam and is a legitimate online survey panel. Innovate MR, the company who operates the PointClub website, is a highly reputable market research firm that conducts high quality surveys. PointClub has millions of users and has awarded millions of dollars in rewards to their members. Although users of the website may experience varying levels of success with the program (as per the PointClub reviews below), PointClub itself is legitimate.

Eligibility: Everyone worldwide, 18+, however, PointClub is primarily for USA residents.

Joining Bonus! PointClub is currently offering a $5 sign up bonus to new members.
» Click here to claim your bonus!


SurveyPolice Exclusive: 9 Question Q & A with PointClub
» More news and information on PointClub

PointClub Reviews (225)

5 Star Reviews (48) 21.3
21.3
4 Star Reviews (18) 8.0
8.0
3 Star Reviews (14) 6.2
6.2
2 Star Reviews (24) 10.7
10.7
1 Star Reviews (121) 53.8
53.8

Sort Reviews By: Date | Highest rating | Lowest rating

Dishonest

December 17, 2017 by Joseph from United States

So they having problem paying their members also owed me $25 for over a month and upon contacting them about my pending payment they did not reply. A week after i reach out to them via Facebook then they suddenly reply saying:

Your account was turned off during our most recent member audit. This was due to a combination of the following factors, as determined by your survey history:

A higher percentage than average of surveys marked as invalid by the sponsoring client. These resulted in your survey data being rejected.
A higher percentage than average of failed “red herring” questions (typically those placed in a survey to ensure participants are paying close attention to their answers).
We apologize for any inconvenience, but this audit is run specifically to safeguard our surveys and ensure the data needs of their respective clients are being met. As such, your account will not be reinstated.

Thank you,

Best Regards,
Customer Service Manager
Team PointClub

I have seen on their Facebook page where a lot of members who cashed out and have payment pending also receive this email. As a member of this panel and know how this panel operates you would know that this is a straight out lie. They are just dishonest and probably broke and dont have the funds to pay so they deactivate random account and give you this sorry excuse.

Earning points

December 16, 2017 by Donna from United States

I signed up for PointClub the end of July 2017. It was great when I started and I did earn a $25.00 Gift card. First it was the games. No games, I emailed PointClub and was told they were updating their system...OK, I can live with that. Next it was the surveys. Most of them said I did not qualified. Ok I understand. Then the surveys stopped. I emailed them to ask why no surveys, This is the email I got back: " Your account was turned off during our most recent member audit. This was due to a combination of the following factors, as determined by your survey history:
A higher percentage than average of surveys marked as invalid by the sponsoring client. These resulted in your survey data being rejected.
A higher percentage than average of failed “red herring” questions (typically those placed in a survey to ensure participants are paying close attention to their answers).
We apologize for any inconvenience, but this audit is run specifically to safeguard our surveys and ensure the data needs of their respective clients are being met. As such, your account will not be reinstated". I was honest with those surveys, I can't help if most of them said I did not qualify. I honestly can say I liked PointClub at first, Now I think they are not very good.

Don't Waste Your Time

November 21, 2017 by Marie from United States

I have been doing surveys for years. I have never had a company take points from me. I have also never had a site where you complete a survey and show proof you completed it and they still won't pay you. This last incident still never got resolved. I had a survey number and proof I did my part and instead of getting my 3600 points credited they offer me 500 points! I will not be insulted or used by this site ever again. They responded in 6 minutes about closing my account but can't respond back about my points. If you are a serious survey taker, don't waste your time with them!

UPDATE: You asked me to contact support. I did that. They responded with a couple of emails but still full of lies and excuses! I proved once again I did my part and you still wouldn't credit me. Its funny once I sent in proof again all communication stopped. PLEASE don't waste your time with these people!

NON PAY

October 6, 2017 by RANDALL from United States

This is a non pay site, they have flat out stopped paying, have had a paypal cashout request for pending for weeks, they have responded to my complaints by emailing me 4 times that the payout would be sent and it never has been, they will not pay and are absolute liars.

PointClub reply logo

PointClub responded to this review on October 9, 2017

Dear Randall,

I am sorry for the inconvenience.

We have paid out to most of the users. Can you please reach out to Support team " ATTN SANA" and we will look into the issue and get it fixed.

Thank you
Support Team
Add me to the List

September 18, 2017 by Katie from United States

Add me to the list of people who have been blocked just when I was getting close to a redemption. The worst part is they never tell you there is a problem. I visited the home page for weeks and never got anymore surveys. I had to email and ask what was going on. I did get a response, but I still have no idea what I did wrong.

PointClub reply logo

PointClub responded to this review on September 19, 2017

Hey Katie,

I am sorry for the issue you are facing. Please reach out to support team with subject line ATTN SANA and I will look into this.

Thank you
Support Team