PointClub Reviews and Features

PointClub website screenshot


#1038, 23679 Calabasas Road Calabasas, CA  91302 US
Tel: 888-229-6664   Contact: [email protected]
Operated by: Innovate Market Research


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With 25,000 points in your account, receive a $25 gift card. $50 PayPal payments available with 50,000 points.

Complete paid surveys on PointClub's website to get paid for your opinions. Earn PayPal cash, gift cards and more for your participation.

Having launched in 2012, PointClub is run by Innovate MR, an independently-owned market research firm with more than 3,500,000 panelists and over 10,000,000 survey completions.

How PointClub Works

pointclub website

What PointClub Is

PointClub is a website which gives the opportunity for members to earn rewards from answering surveys and participating in other online activities.

Super-Fast Registration Process

Join PointClub with just a few keystrokes using your Facebook or Google account. Alternatively, you may join the traditional way - using your email address. You’ll be asked for your home address (to verify your location) and to receive your first payment check (if located in the USA).

Who Can Join

You can access this website from any country, and there are money-making opportunities for residents of the USA, Canada, Mexico, Brazil, France, Germany, the UK and the Netherlands. However, USA residents will find the most opportunities to make side-income from this website and will by far, have the most success with it.

Payment and Rewards

Join and Get up to 5,000 Free Points (Worth $5)

Become a free member of PointClub and jump start your membership by receiving 500 free points credited to your account. Receive points for joining, points for confirming your email, and extra points for completing the short profiling questionnaire, for a total of 5,000 points, or $5.00. This is a particularly generous sign up bonus compared to those offered by most of PointClub’s competitors.

Receive Cash or Gift Cards for Your Participation

By completing surveys and participating in other research opportunities, you will earn points which can be redeemed for PayPal payments or digital gift cards (though your first reward will automatically come in the form of a payment check). You may request a reward with 25,000 points, worth $25, in your account. This is PointClub's minimum cashout. Alternatively, you may request your rewards at the 50,000 ($50), or 100,000 ($100) threshold levels.

  • Payment check: The first time you cash out your rewards, you will receive a check in the mail. This is done to verify your address and is the first and only time PointClub will issue a payment check to your address (sent by US mail).
  • Earn gift cards: PointClub has over 200 gift card options available that you can exchange your points for. These include Amazon, Tango, Walmart, Home Depot, Target, Macy's, Lowe's, Sephora, Google Play, and many, many more. Visa prepaid cards are also a prize option. You may request a gift card with as little as 25,000 points ($25) in your account. Gift cards are only available as e-gift cards.
  • Get paid by PayPal: If you prefer cash, you can opt to receive a $50 cash payment made to your PayPal account. This will require 50,000 points and a 2% withdrawal fee will apply.

PointClub Advantage All e-gift card deliveries and PayPal payments should take no longer than 7-10 business days to process.

Visit PointClub's website 

Survey Taking Experience

Earn Points for Surveys

Every time you participate in a PointClub survey, you will earn points redeemable for gift cards or cash. You can earn anywhere from 200 to 5,000 points per survey completion. Surveys typically take between 5 - 30 minutes to complete. Your points will be awarded once a survey fully closes, so you may have to wait up to 4 weeks before your points are available in your account.

At any time, you can view your current approved points, point status, and points needed for redemption by viewing your PointBank on the sidebar of your account dashboard.

Points Value: 1000 PointClub Points = $1.00. Therefore, each point is worth $0.0001.

Tons of Survey Opportunities Available

At any time, you may log into your account to view a list of online surveys available for completion. You will also be notified by email when you may qualify for a new survey, but it's a good idea to log into your account regularly to check for opportunities.

Get Points for Screen Outs

If you get screened-out, or disqualified from a survey, PointClub will still credit your account with 12 points after 5 unsuccessful attempts. This counteracts the frustration of spending time on the start of a survey only to be dismissed with no compensation.

Easy Redemptions

Once you have reached the minimum of 25,000 points needed to redeem, a button will appear in the sidebar of your dashboard. A weekly distribution model for rewards is followed so that redemptions requested throughout a week are collated and sent ahead for further disbursal to Club members in the immediate/following week. That means that you should never have to wait more than 7-10 business days to receive a gift card to PayPal reward.

Visit PointClub's website 

Community Features

PointsPlus Instant Win

PointsPlus Instant Win is an opportunity to be one of 1800 winners in the instant win sweeps. Earn tokens by completing special selected surveys and filling out information about yourself via profilers. The more tokens earned, the more chances you have at winning.

Earn unlimited tokens daily (via surveys, profilers, and by referring friends who complete at least one survey), or purchase them for 2,000 points each. Up to 5 tokens can be purchased this way. Hidden tokens are also available in your dashboard, so ensure you try filling out surveys even when the PointsPlus Instant Win token icon isn't displayed.

Use up to 10 Tokens per day for your chance to win a prize every week. Prizes include: $50 checks, $25 checks, or 100-5,000 PointClub Points.

PointClub App Download

PointClub does not currently offer an app, however, the website is mobile-friendly and all surveys are designed to be as mobile-compatible as possible.

Is PointClub Legit or Scam?

pointclub legit or scam

Is PointClub Legit?

PointClub is not a scam and is a legitimate online survey panel. Innovate MR, the company who operates the PointClub website, is a highly reputable market research firm that conducts high quality surveys. PointClub has millions of users and has awarded millions of dollars in rewards to their members. Although users of the website may experience varying levels of success with the program (as per the PointClub reviews below), PointClub itself is legitimate.

Eligibility: Everyone worldwide, 18+, however, PointClub is primarily for USA residents.

Joining Bonus! PointClub is currently offering a $5 sign up bonus to new members.
» Click here to claim your bonus!

SurveyPolice Exclusive: 9 Question Q & A with PointClub
» More news and information on PointClub

PointClub Reviews (224)

5 Star Reviews (48) 21.4
4 Star Reviews (18) 8.0
3 Star Reviews (14) 6.3
2 Star Reviews (23) 10.3
1 Star Reviews (121) 54.0

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account suspended

August 1, 2017 by Don from United States

I have been a member of this site for over a year. I never had any issues until recently. About two weeks ago, I noticed I stopped getting surveys. I emailed them to see why I had no surveys and they responded and said my account had been flagged due to suspicious activity. They said they would investigate the matter and get back to me soon. A week passed and nothing. I emailed them again and was told they decided to leave my account suspended. When I asked for specifics as to what type of activity caused my account to be suspended, I got no response. A month ago, I would have given this site 5 stars. Now, not so much. Join if you'd like, but don't plan on a long term relationship.

I reached out to Point Club again when I was contacted by them after leaving a negative review. It's been over a week and still no response and my account is still suspended. What a waste of time!!

PointClub reply logo

PointClub responded to this review on August 4, 2017

Dear Don,

I am sorry for the inconvenience.

Please reach out to support team with "ATTN SANA" and issue will be taken care of.

Thank you
PointClub Team
Suspended at almost payout time

July 28, 2017 by Dawn from United States

Like most of the other recent posts, I was only 1300 points away from cashing out and they froze my account stating fraudulent activities. This is the third time they have done that to me. The other two times they reopened my account. This time they chose to deactivate me. If you don't have the money to pay honest people for their time then you should close your business down. This is how I make my money and you just took from my pocket. Very disappointing. I am an honest survey taker and have never done anything fraudulent.

PointClub reply logo

PointClub responded to this review on August 1, 2017

Dear Dawn,

I am sorry for the inconvenience.

Please reach out to support team with "ATTN SANA" and issue will be taken care of.

Thank you
PointClub Team
Looks like I was suspended too

July 28, 2017 by Michael from United States

Used to like this site. Pretty regular surveys and they usually give you a few points even if your screened out of a survey. Haven't gotten any surveys in about a month now, so figure like others here I was suspended with no notification or explanation too. Not contacting their customer service because from the other reviews it looks like no one else has had this issue resolved by doing so. Not really worth it for the couple of bucks every few months and from the other reviews. looks like contacting SANA accomplishes nothing anyway.

PointClub reply logo

PointClub responded to this review on August 1, 2017

Dear Michael,

I am sorry for the inconvenience.

Please reach out to support team with "ATTN SANA" and issue will be taken care of.

Thank you
PointClub Team
suspended with no explanation

July 21, 2017 by Dave from United States

After being a member of PointClub for over a year I cashed out the points I had earned, within days my available surveys disappeared. After pestering them repeatedly for an explanation they told me my account had been flagged for questionable activity and suspended. No explanation as to why, or what happened. Ultimately a very frustrating experience.

PointClub reply logo

PointClub responded to this review on July 22, 2017

Dear Dave,

I am sorry for the inconvenience.

Please reach out to support team with "ATTN SANA" and issue will be taken care of.

Thank you
PointClub Team
I would not recommend anyone to work with this company

July 17, 2017 by Dana from United States

Do not pay members
You have requested a Visa Card.
Today I open the account to find that the card was rejected !!
In short the company does not pay members
No one wastes his time working with them

PointClub reply logo

PointClub responded to this review on July 17, 2017

Hey Dana,

Apologies for the inconvenience.

We have replied to your email and your gift card has been approved.

Thank you
Support Team