Digital Reflection Panel Reviews and Features

Digital Reflection Panel

11950 Democracy Drive, Suite 600 Reston, VA  20190 US
Tel: 877-574-1789   Contact: https://digitalreflectionpanel.com/supportform.aspx
Operated by: ComScore

Jump to: Digital Reflection Panel Reviews | Rewards | Digital Reflection Panel Sign up

KEY FEATURES:

Digital Reflection, a division of comScore, is a market research company that is dedicated to understanding how people use the internet in their homes (including computers, tablets, laptops, mobile phones, etc.). As a panel member, you'll be contributing to information that will allow companies to discover new ways to enhance a user's internet experience. Participants don't just get rewards, they also get a tree planted in their honor through the Trees of Knowledge program.

Use the Meter and Get Rewarded

Digital Reflection will ship you an internet meter which you connect to your wireless router at home. It's simple to install, and only takes less than 5 minutes. Once you've installed the device, you can connect it to your computers and phone and earn rewards for doing so.

Earn Reward Dollars Every Month

Program participants earn Reward Dollars which can be redeemed for PayPal payments, Visa prepaid cards, and donations to charity once you have $50 in your account. Receive the following amounts for participating:

• Initial meter installation: $25.00
• Extra speed bonus (for installing meter within 4 days of receiving it): $25.00
• First 2 months of use: $60
• If you keep it plugged in, you'll receive a further $10/month
• First device update: $25.00
• Possible subsequent monthly rewards: $5.00
• Survey opportunities: various

You can potentially earn more than $200 during your first year with the program.

Your Privacy Is Important

Sensitive information such as medical histories and financial information is masked before the information is transmitted. Identifiable information is not shared or sold with any third party.

Eligibility: USA households with an annual income of $75k+

Info missing or incorrect? Tell us!
Is this your survey panel? Reply to reviews.

Digital Reflection Panel Reviews (53)

Sort Reviews By: Date | Highest rating | Lowest rating

April 25, 2023 by taylor from United States

digital reflection is alright, some internet issues there for the first year, still experience some. cashout >>>$50.00 I use the paypal option. for the last 2 maybe 3 years, I always got my reward money (7) days there after I submit it. all of sudden 2023 its taking more than 16 days to get the money, I try to not to make a major ordeal about it. but when i do ask about it, major copy and paste 18 day time frame to no avail. after all we do rent our data to this company, and provide them services so we do earn our reward. they should speed the timing up on panel members reward payment. it's fun to make the extra money. customer support has always been pretty good to answering my questions and calling me when requested. pretty good panel. has it's flaws.I will continue i'm approaching my 3 year mark. no major complaint here. just to add - digital reflection support staff has always been respectful to me, and has never harassed me about my meter being unplugged. always send me a friendly email reminder, last but not least, the panel will not provide any replacements, or replacement units- ethernet, nothing zip.

some advice would be provide only 1 replacement that way we have a chance to stay on. if something happens to the meter.

March 16, 2023 by Tia from United States

I was a member for years, only had a few problems before. Customer service is horrible, they respond but are ignorant and rude, don't read tickets, and it's like pulling teeth,but my problems were easily fixed when they got around to it.
However, my last issue was more complex, started after the last monthly update and was isolated to the meter as it affected all devices, but they wouldn't listen and literally argued that certain websites and programs just wouldn't work anyway lol despite they had worked prior to the monthly update,and work again when meter is unplugged.
They were going to remove a security certificate from 1 pc even though all devices didn't work. Obviously never fixed the problem, because they didn't understand the issue, didn't care, couldn't do things we needed to do anymore online, and ended up resigning because of it.

October 7, 2022 by Scott from United States

My girlfriend signed us up for this program promising pay for data collection. Seemed like an okay deal at the time. They started with this box that linked to our router that caused our internet to slow a bit. This was understandable as it needed to redirect data streams, and we had speed to spare. Approximately two months later, they sent her an email that we had to download a certificate on each browser to continue, so we did that, and immediately regretted it. This caused us to be unable to access any online servers for any games (think STEAM), even after a reboot, and removal of what they had us download. Running a malware and registry cleaner did nothing, so we opted to rollback our PCs. Her's will not allow itself to roll back, and mine messed up in the process leaving my only option as a factory reset. She is left with a computer than will not even open Google chrome, and my PC is now telling me that Windows is corrupt and won't even go to a home screen. Bear in mind we do have anti virus programs and are not computer illiterate, and all of this took place less than 5 minutes after downloading this certificate from this company. BBB has been contacted (as if that will do anything.)

September 27, 2022 by Maria from United States

I was unaware that all devices that use my home network would need to be registered (i.e. have software installed on them) in order to qualify to stay on the panel. My husband's work-from-home computers are on our internet network of necessity and he is not allowed to alter those devices in any way. So, I was just forced to resign. I had only accumulated $25, which is not cashable, so that's a total wash. If I had known the full requirements for participation, I wouldn't have bothered.

September 24, 2022 by Amanda from United States

I'd had my Digital Reflection's meter for several years. Never had any problems. Then one day it stopped transmitting. I called their customer service people (who are completely ridiculously hard to get a hold of via phone) and they told me I needed a new ethernet cord. I went out and bought one, plugged it in and, big surprise, meter still doesn't work. After 2 weeks of sitting around here waiting for them to get back to me they finally sent me a notice that it still wasn't transmitting. I contacted them and said well it's been plugged in (other than having some electrical work done at one point last year.) Since the meter stopped working I told them I needed a new meter and they said they didn't have any. So 3+ years of being with them and they can't even send a new meter when one breaks? Then I was thinking about it and realized the meter is probably a security violation for my job. Oh well take your stupid meter back.