PointClub Reviews and Features

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PointClub

#1038, 23679 Calabasas Road Calabasas, CA  91302 US
Tel: 888-229-6664   Contact: [email protected]
Operated by: Innovate Market Research

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

With 25,000 points in your account, receive a $25 gift card. $50 PayPal payments available with 50,000 points.

Complete paid surveys on PointClub's website to get paid for your opinions. Earn PayPal cash, gift cards and more for your participation.

Having launched in 2012, PointClub is run by Innovate MR, an independently-owned market research firm with more than 3,500,000 panelists and over 10,000,000 survey completions.

How PointClub Works

pointclub website

What PointClub Is

PointClub is a website which gives the opportunity for members to earn rewards from answering surveys and participating in other online activities.

Super-Fast Registration Process

Join PointClub with just a few keystrokes using your Facebook or Google account. Alternatively, you may join the traditional way - using your email address. You’ll be asked for your home address (to verify your location) and to receive your first payment check (if located in the USA).

Who Can Join

You can access this website from any country, and there are money-making opportunities for residents of the USA, Canada, Mexico, Brazil, France, Germany, the UK and the Netherlands. However, USA residents will find the most opportunities to make side-income from this website and will by far, have the most success with it.

Payment and Rewards

Join and Get up to 5,000 Free Points (Worth $5)

Become a free member of PointClub and jump start your membership by receiving 500 free points credited to your account. Receive points for joining, points for confirming your email, and extra points for completing the short profiling questionnaire, for a total of 5,000 points, or $5.00. This is a particularly generous sign up bonus compared to those offered by most of PointClub’s competitors.

Receive Cash or Gift Cards for Your Participation

By completing surveys and participating in other research opportunities, you will earn points which can be redeemed for PayPal payments or digital gift cards (though your first reward will automatically come in the form of a payment check). You may request a reward with 25,000 points, worth $25, in your account. This is PointClub's minimum cashout. Alternatively, you may request your rewards at the 50,000 ($50), or 100,000 ($100) threshold levels.

  • Payment check: The first time you cash out your rewards, you will receive a check in the mail. This is done to verify your address and is the first and only time PointClub will issue a payment check to your address (sent by US mail).
  • Earn gift cards: PointClub has over 200 gift card options available that you can exchange your points for. These include Amazon, Tango, Walmart, Home Depot, Target, Macy's, Lowe's, Sephora, Google Play, and many, many more. Visa prepaid cards are also a prize option. You may request a gift card with as little as 25,000 points ($25) in your account. Gift cards are only available as e-gift cards.
  • Get paid by PayPal: If you prefer cash, you can opt to receive a $50 cash payment made to your PayPal account. This will require 50,000 points and a 2% withdrawal fee will apply.

PointClub Advantage All e-gift card deliveries and PayPal payments should take no longer than 7-10 business days to process.

Visit PointClub's website 

Survey Taking Experience

Earn Points for Surveys

Every time you participate in a PointClub survey, you will earn points redeemable for gift cards or cash. You can earn anywhere from 200 to 5,000 points per survey completion. Surveys typically take between 5 - 30 minutes to complete. Your points will be awarded once a survey fully closes, so you may have to wait up to 4 weeks before your points are available in your account.

At any time, you can view your current approved points, point status, and points needed for redemption by viewing your PointBank on the sidebar of your account dashboard.

Points Value: 1000 PointClub Points = $1.00. Therefore, each point is worth $0.0001.

Tons of Survey Opportunities Available

At any time, you may log into your account to view a list of online surveys available for completion. You will also be notified by email when you may qualify for a new survey, but it's a good idea to log into your account regularly to check for opportunities.

Get Points for Screen Outs

If you get screened-out, or disqualified from a survey, PointClub will still credit your account with 12 points after 5 unsuccessful attempts. This counteracts the frustration of spending time on the start of a survey only to be dismissed with no compensation.

Easy Redemptions

Once you have reached the minimum of 25,000 points needed to redeem, a button will appear in the sidebar of your dashboard. A weekly distribution model for rewards is followed so that redemptions requested throughout a week are collated and sent ahead for further disbursal to Club members in the immediate/following week. That means that you should never have to wait more than 7-10 business days to receive a gift card to PayPal reward.

Visit PointClub's website 

Community Features

PointsPlus Instant Win

PointsPlus Instant Win is an opportunity to be one of 1800 winners in the instant win sweeps. Earn tokens by completing special selected surveys and filling out information about yourself via profilers. The more tokens earned, the more chances you have at winning.

Earn unlimited tokens daily (via surveys, profilers, and by referring friends who complete at least one survey), or purchase them for 2,000 points each. Up to 5 tokens can be purchased this way. Hidden tokens are also available in your dashboard, so ensure you try filling out surveys even when the PointsPlus Instant Win token icon isn't displayed.

Use up to 10 Tokens per day for your chance to win a prize every week. Prizes include: $50 checks, $25 checks, or 100-5,000 PointClub Points.

PointClub App Download

PointClub does not currently offer an app, however, the website is mobile-friendly and all surveys are designed to be as mobile-compatible as possible.

Is PointClub Legit or Scam?

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Is PointClub Legit?

PointClub is not a scam and is a legitimate online survey panel. Innovate MR, the company who operates the PointClub website, is a highly reputable market research firm that conducts high quality surveys. PointClub has millions of users and has awarded millions of dollars in rewards to their members. Although users of the website may experience varying levels of success with the program (as per the PointClub reviews below), PointClub itself is legitimate.

Eligibility: Everyone worldwide, 18+, however, PointClub is primarily for USA residents.

Joining Bonus! PointClub is currently offering a $5 sign up bonus to new members.
» Click here to claim your bonus!


SurveyPolice Exclusive: 9 Question Q & A with PointClub
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PointClub Reviews (234)

5 Star Reviews (49) 20.9
20.9
4 Star Reviews (19) 8.1
8.1
3 Star Reviews (14) 6.0
6.0
2 Star Reviews (24) 10.3
10.3
1 Star Reviews (128) 54.7
54.7

Sort Reviews By: Date | Highest rating | Lowest rating

PointClub is Super Awesome!!

September 8, 2020 by ELLYN from United States

When I 1st joined I really didn't have a clue as to what I was getting myself into.... but I'm glad that I've figured it out! Point Club requires a few things from it's members: 1. Honesty, 2. Responsibility, 3. Dedication, 4. A Sense of Humor, & 5. Totally Enjoy Doing Surveys on a Daily Basis!! The Rewards are really great too!!

PointClub reply logo

PointClub responded to this review on September 8, 2020

Thank you for such esteemed feedback 👍

We always keep striving hard to make things better as always, so that every PointClub member makes the best out of it.

Do stay around with us! You never know if there will be a surprise headed for all.

- Team PointClub
Time Better Spent

August 27, 2020 by Patty from United States

This survey site is fine if you don't value your time and don't care when you get approved for your reward. You wait anywhere from one month to 3 months to get your completed survey "Approved" then when you have enough points to cash in for a reward (which they do have a nice variety of rewards) you wait another 5 to 10 business days. Your reward was already approved, why wait an additional 5 to 10 business days. I think they are watching carefully how much they pay out at any given time. I have waited many times up to and including 3 months for my survey to be approved and then longer than the 10 business days to actually get my reward. So, if you value your time, then I would suggest you try other sites.

PointClub reply logo

PointClub responded to this review on August 28, 2020

Dear Patty,

An instant credit against survey(s) completed is for sure the most preferred way for anyone. It had to be replaced with Points Approval System to supply the most accurate data further to our Sponsors and was done to get a better conversion rate in exchange for our club members.

We completely understand that an extended wait time for survey clearance/reward requested may lead to an increased level of frustration. Also, it is very unfortunate that everything fell into such a sequence and all the hassle it may have led to.

However, a scope of exception is always there and we'd to go through unexpected delays recently. We do apologize for the inconvenience caused and your cooperation in the situation is much appreciated.

Our teams are working towards streamlining them both to overcome all the delay recorded. Points pending and the Reward requested (if any) will be delivered shortly for sure.

At the end, in case you’ve got any doubts for us, please route them to [email protected] with the subject line 'URGENT ATTN'. We'll be Happy to help!

-Team PointClub
User

August 21, 2020 by Robert from United States

Slowest payout and it takes forever to find a way to get to customer service. Funny thing is it isn't hard to find the surveys.
If the payout was easy I would still enjoy these surveys.

Fix that payout issue and I will gladly return.
Robert N.

PointClub reply logo

PointClub responded to this review on August 22, 2020

Dear Robert,

Sincere apologies for the inconvenience caused.

We completely understand that an extended wait time for survey clearance/reward requested may lead to an increased level of frustration. Also, it is very unfortunate that everything fell into such a sequence and all the hassle it may have led to.

However, a scope of exception is always there and we'd to go through unexpected delays recently. Your patience and cooperation are highly appreciated.

Our teams have been working hard to streamline them both and overcome all the delay recorded. Points pending and the Reward(s) requested (if any), will be delivered shortly for sure.

In case you’ve got anything for us, we have our Customer Service team waiting. Feel free to route an email to [email protected] with the subject line 'URGENT ATTN’ and will give our best to get all your future concerns sorted at the earliest.

Happy to help!

-Team PointClub
It had promise..

August 19, 2020 by Katherine from United Kingdom

I joined PointClub perhaps a bit late. It always had good promise, it has a lovely design, in depth features and has a lovely vision with its super hero theme and great graphics to go with it. I was excited to get into it, it made me want to do more there.

Though that's where it ends. It took me 8 months to reach the minimum payout of 25.5k points (even with the free 5k start bonus). Sure I wasn't the most active user, but other websites I reached equivalent faster.

When I started there were always recommend surveys for me, sometimes 20+ at any given time. And extra surveys were at times likely to be 100+, always there. Now, sadly I started to reach towards my redemption goal, and everything just disappeared. I slowly scraped the rest and I was just short of a few hundred, in 5 weeks, I only found 6 surveys, of which 5 declined me. I eventually got over the line.

I would have done so sooner, if three surveys from 4 months ago had been accepted. I understand the need of waiting to qualify points or not - perfectly fine - but 4 months? I contacted their support - really helpful people and cannot fault them at all, but it's been a month since then and all I've had is one of the three surveys decline me for unknown reasons, and the other two are still pending.

I've asked to redeem my points and haven't seen my money yet, and looking at other reviews it seems I likely wont for weeks to come.

A small extra gripe is the daily bonus, it takes 100 days to reach the max, and if you miss one day, you slide down to the level below you, sometimes 15+ days worth of progress lost. The problem I have with this most is that it's not clear when a new day begins. For in my timezone I once visited the website early, around 6-7am, before I was traveling for the day with no data or internet. The next day I checked the website and I had lost over two weeks of progress because my login wasn't a "new day". I don't know when a new day starts and it's a little bitter that I lost such progress when to me, it had been a perfectly valid new day.

Truthfully I wanted this website to do well, I enjoy it and its whole design, I wanted to like it, I really did, but in the end it's just been a lot of time and energy for not much in return.

PointClub reply logo

PointClub responded to this review on August 19, 2020

Dear Katherine,

Sincere apologies for the inconvenience caused.

We completely understand that an extended wait time for survey clearance/reward requested may lead to an increased level of frustration. Also, it is very unfortunate that everything fell into such a sequence and all the hassle it may have led to.

However, a scope of exception is always there and we'd to go through unexpected delays recently. Your patience and cooperation are highly appreciated.

Our teams have been working to streamline them both and overcome all the delay recorded. You’re requested to check once more for the recent Redemption as stated and should now show up as ‘Complete’. In other words, your reward will reach your end maximum in next 24-48 hrs.

Further, we’re also working towards getting you more surveys from companies in your country as well. As soon as we have surveys that match your profile, they will immediately be routed to you.

At the end, in case you’ve got any doubts for us, please send them to [email protected] with the subject line 'URGENT ATTN'. We'll be Happy to help!

-Team PointClub
I am about done with this panel

July 29, 2020 by Dawn from United States

UPDATE 7/28/20 - This panel takes much too long to approve points. It’s difficult enough to get a successful survey, then the points pend for MONTHS. This is completely unacceptable. The threshold to cash out is $25.00. Once you cash out, it will be another 3-4 weeks before your money gets in PayPal. I have to prod them to get my money, and I have to prod them to approve pending points. I recently sent them another request to get going on approving the over 19,000 points I have pending. I am within $6.00 of cashing out, and I’ve been stalled for weeks now. They send canned responses. I want to cash out, and them I’m dumping them. I’m done. AVOID.

UPDATE: I have downgraded my review of Point Club. Unfortunately, they have pulled a fast one on their customers. There’s a streak thing where if you login every day, after awhile, you reach different levels where you get extra on top of the points for a survey. For example, for 1,000 point survey, you would get an extra 10% point bonus on top, so it would be for 1,100 points. The more days you login on in a row, the more bonus streak points you get, up to 100%. So for a 1,000 point survey at the top level (champion), it is worth 2,000 points. I’ve reached the champion level. A couple of days ago, they changed it from increments of 10 starting at 10% going up to 100% to increments of 1 going from 1%-10%! I was absolutely floored to see them screw over their panelists like this. So I am pondering whether to stay with them or dump them. I am very disappointed in them. So very shortsighted on their part. They do not care about their panelists.

I was surprised. I had read some bad reviews and was reluctant to join this panel. But I went ahead and joined, with quite a bit of skepticism, and was pleasantly surprised. Within five weeks of joining, I was able to cash out $25 via PayPal. The key is to make sure to login every single day at least once. Even if you don’t complete any surveys, that keeps your streak going. The longer the streak, the more potential points you can get. I started this in late October. It is now early December and I’m already at 60%, meaning I get the regular points plus an extra 60%. So if a survey is 1000 points, I can potentially get 1600 points if I successfully complete the survey. 1000 points equals $1. I’m already almost half way to cashing out for another $25. It’s a matter of being persistent and keeping at it. Take your time doing the surveys. Some of them can be lengthy, but it is worth it. I’m looking forward to keeping at this. This may become one of my main survey panels.

PointClub reply logo

PointClub responded to this review on July 30, 2020

Dear Dawn,

Instant credits against survey(s) completed is for sure the most preferred way for anyone. It had to be replaced with Points Approval System to supply the most accurate data further to our Sponsors and was done get a better conversion rate in exchange for our club members.

We completely understand that an extended wait time for survey clearance/reward requested may lead to an increased level of frustration. Also, it is very unfortunate that everything fell into such a sequence and the hassle it may have led to.

However, a scope of exception is always there and we'd to go through unexpected delays recently. We do apologize for the inconvenience caused and your cooperation in the situation is much appreciated.

Our teams are working towards streamlining them both to overcome all the delay recorded. Points pending and the Reward requested (if any) will be delivered shortly for sure.

The next time you come across any doubts/concerns, reach out to our customer support team with the subject line 'URGENT ATTN'. I would like to get in touch with you and double check it myself.

Happy to help!

-Team PointClub