PointClub Reviews and Features

PointClub website screenshot

PointClub

#1038, 23679 Calabasas Road Calabasas, CA  91302 US
Tel: 888-229-6664   Contact: [email protected]
Operated by: Innovate Market Research

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

With 25,000 points in your account, receive a $25 gift card. $50 PayPal payments available with 50,000 points.

Complete paid surveys on PointClub's website to get paid for your opinions. Earn PayPal cash, gift cards and more for your participation.

Having launched in 2012, PointClub is run by Innovate MR, an independently-owned market research firm with more than 3,500,000 panelists and over 10,000,000 survey completions.

How PointClub Works

pointclub website

What PointClub Is

PointClub is a website which gives the opportunity for members to earn rewards from answering surveys and participating in other online activities.

Super-Fast Registration Process

Join PointClub with just a few keystrokes using your Facebook or Google account. Alternatively, you may join the traditional way - using your email address. You’ll be asked for your home address (to verify your location) and to receive your first payment check (if located in the USA).

Who Can Join

You can access this website from any country, and there are money-making opportunities for residents of the USA, Canada, Mexico, Brazil, France, Germany, the UK and the Netherlands. However, USA residents will find the most opportunities to make side-income from this website and will by far, have the most success with it.

Payment and Rewards

Join and Get up to 5,000 Free Points (Worth $5)

Become a free member of PointClub and jump start your membership by receiving 500 free points credited to your account. Receive points for joining, points for confirming your email, and extra points for completing the short profiling questionnaire, for a total of 5,000 points, or $5.00. This is a particularly generous sign up bonus compared to those offered by most of PointClub’s competitors.

Receive Cash or Gift Cards for Your Participation

By completing surveys and participating in other research opportunities, you will earn points which can be redeemed for PayPal payments or digital gift cards (though your first reward will automatically come in the form of a payment check). You may request a reward with 25,000 points, worth $25, in your account. This is PointClub's minimum cashout. Alternatively, you may request your rewards at the 50,000 ($50), or 100,000 ($100) threshold levels.

  • Payment check: The first time you cash out your rewards, you will receive a check in the mail. This is done to verify your address and is the first and only time PointClub will issue a payment check to your address (sent by US mail).
  • Earn gift cards: PointClub has over 200 gift card options available that you can exchange your points for. These include Amazon, Tango, Walmart, Home Depot, Target, Macy's, Lowe's, Sephora, Google Play, and many, many more. Visa prepaid cards are also a prize option. You may request a gift card with as little as 25,000 points ($25) in your account. Gift cards are only available as e-gift cards.
  • Get paid by PayPal: If you prefer cash, you can opt to receive a $50 cash payment made to your PayPal account. This will require 50,000 points and a 2% withdrawal fee will apply.

PointClub Advantage All e-gift card deliveries and PayPal payments should take no longer than 7-10 business days to process.

Visit PointClub's website 

Survey Taking Experience

Earn Points for Surveys

Every time you participate in a PointClub survey, you will earn points redeemable for gift cards or cash. You can earn anywhere from 200 to 5,000 points per survey completion. Surveys typically take between 5 - 30 minutes to complete. Your points will be awarded once a survey fully closes, so you may have to wait up to 4 weeks before your points are available in your account.

At any time, you can view your current approved points, point status, and points needed for redemption by viewing your PointBank on the sidebar of your account dashboard.

Points Value: 1000 PointClub Points = $1.00. Therefore, each point is worth $0.0001.

Tons of Survey Opportunities Available

At any time, you may log into your account to view a list of online surveys available for completion. You will also be notified by email when you may qualify for a new survey, but it's a good idea to log into your account regularly to check for opportunities.

Get Points for Screen Outs

If you get screened-out, or disqualified from a survey, PointClub will still credit your account with 12 points after 5 unsuccessful attempts. This counteracts the frustration of spending time on the start of a survey only to be dismissed with no compensation.

Easy Redemptions

Once you have reached the minimum of 25,000 points needed to redeem, a button will appear in the sidebar of your dashboard. A weekly distribution model for rewards is followed so that redemptions requested throughout a week are collated and sent ahead for further disbursal to Club members in the immediate/following week. That means that you should never have to wait more than 7-10 business days to receive a gift card to PayPal reward.

Visit PointClub's website 

Community Features

PointsPlus Instant Win

PointsPlus Instant Win is an opportunity to be one of 1800 winners in the instant win sweeps. Earn tokens by completing special selected surveys and filling out information about yourself via profilers. The more tokens earned, the more chances you have at winning.

Earn unlimited tokens daily (via surveys, profilers, and by referring friends who complete at least one survey), or purchase them for 2,000 points each. Up to 5 tokens can be purchased this way. Hidden tokens are also available in your dashboard, so ensure you try filling out surveys even when the PointsPlus Instant Win token icon isn't displayed.

Use up to 10 Tokens per day for your chance to win a prize every week. Prizes include: $50 checks, $25 checks, or 100-5,000 PointClub Points.

PointClub App Download

PointClub does not currently offer an app, however, the website is mobile-friendly and all surveys are designed to be as mobile-compatible as possible.

Is PointClub Legit or Scam?

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Is PointClub Legit?

PointClub is not a scam and is a legitimate online survey panel. Innovate MR, the company who operates the PointClub website, is a highly reputable market research firm that conducts high quality surveys. PointClub has millions of users and has awarded millions of dollars in rewards to their members. Although users of the website may experience varying levels of success with the program (as per the PointClub reviews below), PointClub itself is legitimate.

Eligibility: Everyone worldwide, 18+, however, PointClub is primarily for USA residents.

Joining Bonus! PointClub is currently offering a $5 sign up bonus to new members.
» Click here to claim your bonus!


SurveyPolice Exclusive: 9 Question Q & A with PointClub
» More news and information on PointClub

PointClub Reviews (234)

5 Star Reviews (49) 20.9
20.9
4 Star Reviews (19) 8.1
8.1
3 Star Reviews (14) 6.0
6.0
2 Star Reviews (24) 10.3
10.3
1 Star Reviews (128) 54.7
54.7

Sort Reviews By: Date | Highest rating | Lowest rating

Love this site

September 14, 2017 by Virginia from United States

I dont understand the negative reviews. I think PC is a fun site to be on and make it one of my 1st to log on to each morning. I just put in for my 1st paypal reward and i'm sure it will show up :)...I would so recommend PC !!

PointClub reply logo

PointClub responded to this review on September 15, 2017

Hey Virginia,

Thank you for the feedback. Yes, you will get your money.

We are glad you are enjoying taking our surveys and we are working on making it more user-friendly.

Thank you
Support Team
Very Poor Survey Site

August 13, 2017 by Paula from United States

For anyone even remotely thinking about using this site, please see below for my experience with it. My email to them is below their reply to me. I get a kick out of them terminating my membership and then asking me if I’ve entered their sweepstakes. Puhleeease!! I did as their site suggested and sent an email to them with UNSUBSCRIBE in the subject line. I’m not even going to try to appeal to them as based on others’ experiences, it doesn’t seem to matter. I’ve had much better luck with Opinion Outpost as a survey site.

Yet another negative review for this site: Team PointClub (PointClub)
Aug 11, 16:33 PDT

Hello Paula,

Your account was recently flagged in our system, which uses validation and verification services by TrueSample (the industry standard in market research) to detect potentially fraudulent or questionable activity. These flags resulted in your PointClub account being shut off indefinitely.

Because we understand that technology is never 100% certain, we have manually investigated the flags on your behalf. Member advocacy is important to us, so ensuring no mistakes or situational exceptions might have occurred is our top priority.

I regret to inform you that, in this instance, we have chosen to follow the recommendation of our verification services and leave your account deactivated.

We apologize for any hassle.

Best Regards,
Customer Service Manager
Team PointClub

Paula

Aug 11, 16:06 PDT

Message : I’ve noticed that since July 5, there have been no new surveys on your site. I have logged in religiously every day and still see no new surveys. I used to log in at various times throughout the day and there would always be several surveys to choose from. Most of the time, I didn’t qualify and was satisfied with the 12 points I would receive for my time-that’s more than most survey sites do for survey takers who work long and hard at completing surveys for little reward. I was eager to try your site and have been very happy up until the surveys stopped being available. Please advise what has happened to your site, are you having issues keeping surveys on your site? If so, I will find another survey site to use as it seems difficult to log in every day to keep up at the 100% level only to find no new survey opportunities. Thanks for your attention to this matter.
Paula

PointClub reply logo

PointClub responded to this review on August 14, 2017

Dear Paula,

I am sorry for the inconvenience.

Please reach out to support team with "ATTN SANA" and issue will be taken care of.

Thank you
PointClub Team
Very shady site

August 13, 2017 by LIsa from United States

They will allow you to earn just enough points to almost cash out $25 then ban you from surveys without cause.

PointClub reply logo

PointClub responded to this review on August 14, 2017

Dear Lisa,

I am sorry for the inconvenience.

Please reach out to support team with "ATTN SANA" and issue will be taken care of.

Thank you
PointClub Team
So Upsetting

August 3, 2017 by amanda from United States

I have taken surveys with PointClub for several months - probably six or seven. I had earned a $25 gift card four times and was at around 24,500 points (just 500 pts away from another $25 gift card) when my account froze and I got no surveys for about 2 weeks. I contacted them and they said my account had been flagged for fraudulent use. I was so bothered by that - because I am completely honest in my answers, I log in every day and I am just doing what I can to earn extra grocery money. I have not ever tried to manipulate their system or been dishonest.
I totally thought they would review my account, figure out I wasn't cheating and reinstate it. Nope. They emailed me today and said this: "we have chosen to follow the recommendation of our verification services and leave your account deactivated." No explanation as to WHY they think I'm cheating.
What a bunch of creeps. I am so irritated and insulted. And I don't think it's a coincidence that they suddenly decided to deactivate my account when I was just 500 pts away from another giftcard.

UPDATE: I contacted customer service, as they requested. 5 days later - still haven't heard anything and my account is still deactivated. I think their response on this page was just to make it look like they are going to make it right. They haven't. I will gladly update my review if they do. But I'm not holding my breath.

account suspended

August 1, 2017 by Don from United States

I have been a member of this site for over a year. I never had any issues until recently. About two weeks ago, I noticed I stopped getting surveys. I emailed them to see why I had no surveys and they responded and said my account had been flagged due to suspicious activity. They said they would investigate the matter and get back to me soon. A week passed and nothing. I emailed them again and was told they decided to leave my account suspended. When I asked for specifics as to what type of activity caused my account to be suspended, I got no response. A month ago, I would have given this site 5 stars. Now, not so much. Join if you'd like, but don't plan on a long term relationship.


I reached out to Point Club again when I was contacted by them after leaving a negative review. It's been over a week and still no response and my account is still suspended. What a waste of time!!

PointClub reply logo

PointClub responded to this review on August 4, 2017

Dear Don,

I am sorry for the inconvenience.

Please reach out to support team with "ATTN SANA" and issue will be taken care of.

Thank you
PointClub Team