PointClub Reviews and Features

PointClub website screenshot


#1038, 23679 Calabasas Road Calabasas, CA  91302 US
Tel: 888-229-6664   Contact: [email protected]
Operated by: Innovate Market Research


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With 25,000 points in your account, receive a $25 gift card. $50 PayPal payments available with 50,000 points.

Complete paid surveys on PointClub's website to get paid for your opinions. Earn PayPal cash, gift cards and more for your participation.

Having launched in 2012, PointClub is run by Innovate MR, an independently-owned market research firm with more than 3,500,000 panelists and over 10,000,000 survey completions.

How PointClub Works

pointclub website

What PointClub Is

PointClub is a website which gives the opportunity for members to earn rewards from answering surveys and participating in other online activities.

Super-Fast Registration Process

Join PointClub with just a few keystrokes using your Facebook or Google account. Alternatively, you may join the traditional way - using your email address. You’ll be asked for your home address (to verify your location) and to receive your first payment check (if located in the USA).

Who Can Join

You can access this website from any country, and there are money-making opportunities for residents of the USA, Canada, Mexico, Brazil, France, Germany, the UK and the Netherlands. However, USA residents will find the most opportunities to make side-income from this website and will by far, have the most success with it.

Payment and Rewards

Join and Get up to 5,000 Free Points (Worth $5)

Become a free member of PointClub and jump start your membership by receiving 500 free points credited to your account. Receive points for joining, points for confirming your email, and extra points for completing the short profiling questionnaire, for a total of 5,000 points, or $5.00. This is a particularly generous sign up bonus compared to those offered by most of PointClub’s competitors.

Receive Cash or Gift Cards for Your Participation

By completing surveys and participating in other research opportunities, you will earn points which can be redeemed for PayPal payments or digital gift cards (though your first reward will automatically come in the form of a payment check). You may request a reward with 25,000 points, worth $25, in your account. This is PointClub's minimum cashout. Alternatively, you may request your rewards at the 50,000 ($50), or 100,000 ($100) threshold levels.

  • Payment check: The first time you cash out your rewards, you will receive a check in the mail. This is done to verify your address and is the first and only time PointClub will issue a payment check to your address (sent by US mail).
  • Earn gift cards: PointClub has over 200 gift card options available that you can exchange your points for. These include Amazon, Tango, Walmart, Home Depot, Target, Macy's, Lowe's, Sephora, Google Play, and many, many more. Visa prepaid cards are also a prize option. You may request a gift card with as little as 25,000 points ($25) in your account. Gift cards are only available as e-gift cards.
  • Get paid by PayPal: If you prefer cash, you can opt to receive a $50 cash payment made to your PayPal account. This will require 50,000 points and a 2% withdrawal fee will apply.

PointClub Advantage All e-gift card deliveries and PayPal payments should take no longer than 7-10 business days to process.

Visit PointClub's website 

Survey Taking Experience

Earn Points for Surveys

Every time you participate in a PointClub survey, you will earn points redeemable for gift cards or cash. You can earn anywhere from 200 to 5,000 points per survey completion. Surveys typically take between 5 - 30 minutes to complete. Your points will be awarded once a survey fully closes, so you may have to wait up to 4 weeks before your points are available in your account.

At any time, you can view your current approved points, point status, and points needed for redemption by viewing your PointBank on the sidebar of your account dashboard.

Points Value: 1000 PointClub Points = $1.00. Therefore, each point is worth $0.0001.

Tons of Survey Opportunities Available

At any time, you may log into your account to view a list of online surveys available for completion. You will also be notified by email when you may qualify for a new survey, but it's a good idea to log into your account regularly to check for opportunities.

Get Points for Screen Outs

If you get screened-out, or disqualified from a survey, PointClub will still credit your account with 12 points after 5 unsuccessful attempts. This counteracts the frustration of spending time on the start of a survey only to be dismissed with no compensation.

Easy Redemptions

Once you have reached the minimum of 25,000 points needed to redeem, a button will appear in the sidebar of your dashboard. A weekly distribution model for rewards is followed so that redemptions requested throughout a week are collated and sent ahead for further disbursal to Club members in the immediate/following week. That means that you should never have to wait more than 7-10 business days to receive a gift card to PayPal reward.

Visit PointClub's website 

Community Features

PointsPlus Instant Win

PointsPlus Instant Win is an opportunity to be one of 1800 winners in the instant win sweeps. Earn tokens by completing special selected surveys and filling out information about yourself via profilers. The more tokens earned, the more chances you have at winning.

Earn unlimited tokens daily (via surveys, profilers, and by referring friends who complete at least one survey), or purchase them for 2,000 points each. Up to 5 tokens can be purchased this way. Hidden tokens are also available in your dashboard, so ensure you try filling out surveys even when the PointsPlus Instant Win token icon isn't displayed.

Use up to 10 Tokens per day for your chance to win a prize every week. Prizes include: $50 checks, $25 checks, or 100-5,000 PointClub Points.

PointClub App Download

PointClub does not currently offer an app, however, the website is mobile-friendly and all surveys are designed to be as mobile-compatible as possible.

Is PointClub Legit or Scam?

pointclub legit or scam

Is PointClub Legit?

PointClub is not a scam and is a legitimate online survey panel. Innovate MR, the company who operates the PointClub website, is a highly reputable market research firm that conducts high quality surveys. PointClub has millions of users and has awarded millions of dollars in rewards to their members. Although users of the website may experience varying levels of success with the program (as per the PointClub reviews below), PointClub itself is legitimate.

Eligibility: Everyone worldwide, 18+, however, PointClub is primarily for USA residents.

Joining Bonus! PointClub is currently offering a $5 sign up bonus to new members.
» Click here to claim your bonus!

SurveyPolice Exclusive: 9 Question Q & A with PointClub
» More news and information on PointClub

PointClub Reviews (224)

5 Star Reviews (48) 21.4
4 Star Reviews (18) 8.0
3 Star Reviews (14) 6.3
2 Star Reviews (23) 10.3
1 Star Reviews (121) 54.0

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Pretty good

June 12, 2017 by Heather from United States

Takes a while to get points to cash out but they do pay quickly.

PointClub reply logo

PointClub responded to this review on June 13, 2017

Hey Heather,

Thank you so for your comments. We really appreciate and happy that you are enjoying taking surveys.

If you need any assistance, please reach out to support team with subject line. ATTN SANA.

Thank you
PointClub Team
Bad Surveys

May 22, 2017 by Kevin from United States

Most of the surveys do not even let you start. They do not even ask a question and it says you can't take the survey. Had 80% of the survey that I clicked on never starts or says I already did them and I did not do them. They do not have surveys on there every day like they say. I have made 25,000 credits but gift card says pending. May never get it after reading all the bad reviews. Sounds like is a dishonest company getting paid by companies to put the surveys on this site and they do not want to pay out when the customer has enough credits to win something. Someone needs to contract companies that are paying point club to put their surveys on here to get them to cancel the their support. If point club is not going to pay then the companies should not pay them.

PointClub reply logo

PointClub responded to this review on May 22, 2017

Hi kevin,

Can you reach out to support team with subject line "ATTN SANA"? We will have a look at your account and will take care of the issue.

We are sorry for the issue you are facing.

Thank you
PointClub Team
No response, no rewards, no help

May 21, 2017 by amy from United States

Unfortunately from reading the other reviews it appears Point Club has disabled my account. The site encourages you to come every day to earn bonus incentives and punishes those who do not log in daily with taking away the bonuses- but now I attend and complete too many and am punished? With an average failure rate of 89% in the surveys (their fact from my account) it appears they just don't want to pay those lucky enough to have successful surveys and receive earned rewards. I have reached out to Point Club as my account no longer works but they have ignored my requests for help or an explanation.
I would advise others to find a better site to spend time and effort.

PointClub reply logo

PointClub responded to this review on May 22, 2017

Hi Amy,

Can you reach out to support team with subject line "ATTN SANA"

We are sorry for the issue you are facing.

Thank you
PointClub Team
Does not care about members

May 19, 2017 by Amber from United States

I have eared enough to cashout just to find that a survey was reversed on my account. I ask the cs team to fix this as I know for a fact that i have never done anything to cause this! I was told more or less too bad they dont care and arent going to fix it! Now I level up and magically no more surveys at all since leveling up! This site is a scam! They will let you earn until you are about to cash out then BAM** You're screwed! I would never recommend anyone to even waste their time on this because they will take your money and you'll be out of all of your hard time even though they will keep everything you worked for!! STAY AWAY!!!

PointClub reply logo

PointClub responded to this review on May 21, 2017

Hi Amber,

Can you reach out to support team with subject line "ATTN SANA"

We are sorry for the issue you are facing.

Thank you
PointClub Team
Keeps saying No surveys

May 12, 2017 by Jessica from United States

Point Club was good when I started.I have been on the site for a few months and cashed out several times.I noticed this last week it says there are no surveys.I emailed customer support and they said my account was deactivated due to "speeding".I never speed and I put alot of thought into all of my answers.They said they would reactivate my account and still have not.I see from reading comments on here that others have had this happen in the past few days as well.I wish they would go back to normal.

PointClub reply logo

PointClub responded to this review on May 21, 2017

Hi Jessica,

Can you reach out to support team with subject line "ATTN SANA"

Apologies for any inconvenience.

Thank you
PointClub Team